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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,470 reviews
  • Rated 5 out of 5 stars

    Super fast!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with Xfinity. Yeah a little pricey, but it saves you money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit the bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to save money by not renting a router from Comcast month after month so this took care of that.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great wifi router /modem, it works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product, rather than renting from the cable company, and it's working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves and it was an easy purchase. Easy pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when it is set up correctly had it contact arris customer service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Change the SSID and Password...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Instructions were not very good. Needed to change the default SSID and password to get it to stay connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched internet, phone, and cable services. Wanted modem to use with it. Saves on monthly charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for xfinity customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Modem, router, and phone port all in one device. Saves you money on your monthly modem rental fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and speed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device supports multiple simultaneous 4K streams and channels data at up to 1Gbps for ultra-fast file download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same unit as Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is the same as the one that Xfinity provides. Price was just about the if I had keep they under contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great equipment at a great price. Wonderful salesman!!! He was very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dual router/modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient. It is basically a two in one product. It is a little pricey but I think it is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tech service, quality good, not to large, and a great display at the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Xfinity service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product but does not suuport features for Xfinity phone like getting calls through app and does not support xfi wi fi management

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well my Tv clarity was better after i put this on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I had my system through ur Modem I found my tv clarity a lot better, colors were sharper than before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replaced my xfinity router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheeper than renting the xfinity router but still expensive and only choice i had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection is awesome. I have not had one bad experience with my router. It is a great networking tool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Identical to Comcast's rental unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some issues getting it to work which was solely Comcast's fault (the usual hours on the phone).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. My friend came to the house and said Comcast use the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well. the install instructions were off. Their line, arris, never picked up and a comcast person helped

    I would recommend this to a friend