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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,470 reviews
  • Pros mentioned:
    Wi-fi

    Rated 3 out of 5 stars

    Good Router/Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris Surfboard Router/Modem combos are always sufficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Running great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great my device running great the internet is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for use with Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, but the set up is a bit tricky. Could be very difficult for a beginner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent router that works with xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had very little trouble with the router detecting and setting up our internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great modem. I can even charge my electronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth not paying xfinity for a modem. Range could be a little larger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works perfectly. It works extremely well with my comcast service and voice service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two products in one. This product works Great! Will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris -- awesome so far so good i like the lights!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this modem/router with Comcast Xfinity. So far really great connection speed and connectivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase and waiting for installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Movie night

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to be able to look at tv in my room for streaming service. This made movie night incredible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Internet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this modem. What a difference it made for our internet use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product work well comcast or xfinity service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem for Xfinity with a landline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was expensive, but no issues so far. The warranty also allows an exchange if ARRIS comes out with an updated model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop renting and purchase, will pay for itself in less then a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem surf board works great. Fast connection, no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and handled Phone, Internet and TV installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great for comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although I had to get a comcasst tech agent out to my house the modem/rouiter works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    adrian review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was one of the best purchases i have made at best buy

    I would recommend this to a friend