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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,470 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Better than renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and better than renting plus I needed phone jack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem and router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product work out for me greatly l have not experienced any problems. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Haven't had any issues with this modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS - SURFboard AC-1750 Dual-Band Wi-Fi Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is doing everything I need it to do. It's just the upgrade we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for cable company's modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. High quality. No longer paying monthly rental fee to cable company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it was all good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales person was adequate, product good, price ok. What more do you want me to say.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparing to the one I rented, this provides faster connection. Reboot time is abit long but not an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money on comcast bill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to lower bills in house. Cable bill is number one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same output as the one we returned to the cable company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    all in 1 easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted all in one. no monthly payments to carrier. move to another carrier when l want. pay once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cable and phone modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Keeps the internet working and the phone working to my satisfaction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My neighbor recommended this product and I have not encountered any issues, I’m happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product had good reviews however did not work for my needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly satisfied with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works properly and the good thing is we don't have to rent $10 every month for the modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third time to change my wifi. Now I am very satisfied with my arris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is doing its job so far. A little pricey though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good as Comcast without rental charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great hope it will pay for itself in a couple of years due to high cost. Will have to wait and see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used a smaller Arris surfboard router, but this is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast reliable. Works as it should. Tech support was available when called and were helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the money. Quality product. Bought another as a gift for a family friend.

    I would recommend this to a friend