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Customer Ratings & Reviews

Your price for this item is $27.99
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Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,984 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sends out strong internet connection, very useful dashboard to manage connections, especially if you live in a mulit-family or apartment setting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome tiny device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great little device that can easily be hidden anywhere in my house. The internet reaches to every room in my house without a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Boost

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boosted my internet speed a bit but not as powerful as expected.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old cable company modem and this one works. However I notice this cuts out with some regularity and needs to recycle itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this modem router. I connect around 6 devices and I have not seen problem with the speed. Coverage radius is also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple set up, fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this and have not had a problem yet. Maybe had to reset it once if that and with other wireless I've had there's a constant disconnect and reconnect going on. Not this. It's perfectly fine with no interruptions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a modem/router for my residential internet connection and I went to best buy to find out which models were more suitable for my needs. A best buy guy gave me all the info necessary to get what I needed. Easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best products to have, when you are signing up for any kind of cable or Internet. In addition, there will be no fees to pay the cable company, because you’ve bought your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to get rid of my ISP router/modem and get mine to save on the added monthly rental fee. And this little one covers my entire apartment nicely. I even get signal from in the parking lot outside.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    poor signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You pay what you get. It keep dropping the signal and had to be reset multiple times! Bought a different brand an works wonderful!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this router I set up 2.4 and 5.0GHZ networks in my house. For my desktop I made the 5 mhz network as it is in the same room as this router. I also set up 2 more secured networks for me and the guests to use. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with cost or renting from cable company there is no comparison. the o ly issue i find us cable company expires the units too often and forces people to buy new or switch back to cable company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem and Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Modem/Router to replace my Comcast rental, it works awesome, no connection drop like the old one. Able to AirPlay my laptop screen to TV without any issues. And setup with Comcast was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for 2.4Ghz network and secure guest network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The configuration out of the box has the same password for both 2.4 and 5Ghz so the default setup makes it obnoxious as devices have to constantly reconnect. Once you setup the appropriate networks that issue goes away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This router is one of the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router on the suggestion of a Best Buy team member in terms of its speed and performance, as well as the fact that I get to save a few bucks a month on modem rental from my ISP -- this eliminates the need!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not wide range.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes Internet just stops working. You have to turn it off and on. WiFi range is really small. If you have studio then you can buy it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for basic use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product but for the streaming I do I should have bought a model up from this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself in just a few months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cut the cable cords but you still gotta have wifi so I bought my own router / modem. It paid for itself in just a few months instead of me renting them and paying $7-$10 per month...every month.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Netgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit upon the recommendation of the salesman. It seemed to have all the features I wanted. However, it does not work as well as my old Netgear router. Sometimes my TV does not get a signal. There are still times that it runs slow by being unable to keep up with the TV signal. I'm sure it will last a year like my other routers, and then I will make sure to get a Netgear modem and router.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Motorola Arris Surfboard DOC SIS 3.0 wirless Gatew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't proform they way we was told it would, still have to use cord

    No, I would not recommend this to a friend