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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,984 reviews
  • Rated 5 out of 5 stars

    Excellent Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get great reception & have no problems also like that it is white so it fits in with decor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a new router and this one had good ratings. So far it’s working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales rep recommended the product, so time will tell how good the product will be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a big step up from TW modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a VAST improvement from the Time Warner modem. Easy to install. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Fantastic product. Incredible interface for getting ports and things set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. Always connected. Easy to set up. Priced right for what you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Router for Home or Office. I recommend buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Arris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent device.. it’s been a month I have been using .. no issues so far ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to mention it's saving me about $12 per month in rental fees from Comcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, perfect for what I needed, combined for all the electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great model, beats the alternative and monthly rental fees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this time, we have not had any trouble with this router. It has been very dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this equipment has held up to our standards. It has not dropped the signals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multi function unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this device to more effectively handle my router and modem needs....just excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the strongest one on the market. No issues even when all 4 of us are online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work's very well with my internet service providers basic level package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has the electronics and equipment I need for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son to use at school, the wi-fi there was really bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris Wifi rooter works wonderfully. The reception and signal coverage I get is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best brands on the market. So far, it is performing extremely well.

    I would recommend this to a friend