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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,984 reviews
  • Rated 5 out of 5 stars

    Perfect and Small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, small, just what I needed to get rid of an extra charge from Xfinity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low price. Exactly what I needed to perform with xfinity internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for gaming and streaming movies, from Netflix, Hulu or Apple TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process was easy, people were great. I'm not very tech savy but very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good internet coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get good internet coverage throughout our house,both upstairs and downstairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem but you may want to get the other versions for bigger homes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cut the cord and this was my first purchase on the way to my 2018 goal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this WiFi modem that works beautifully. No complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has issues or my home internet provider is bad. I'm always resetting the modem and switching between the signals that is has. Very uneven connection, but some of it can be attributed to COX.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the router given to me by TWC and this one sped up my download speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a compact and well built devicem overall great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediate boost in my wifi range. Great recommendation by your staff!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Try something cheaper $ tbh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because it was recommended to me by the sales associate. I told them I needed something for an apartment where 3-4 devices would be connected. The signal seems to go out often.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and features for this router. Sale price made a even better deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing we have a big home and I have no problem getting wifi anywhere

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess these depend on location, I think our house just has poor service. I bought this so we’d stop paying the rental charge thru Comcast but I feel like our WiFi is slower now :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a good router. This is it. Great buy! Great Price! Love the quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router is super small but works well. Have not had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works reliably

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has been stable and reliable. Good throughput. Happy with it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied, no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was recommended by a friend. I have not been disappointed.

    I would recommend this to a friend