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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 2,984 reviews
  • Rated 3 out of 5 stars

    Works as it probly should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m thinking this modem works according to the manufactures dorks, I’m just limited by my IPS, Cox , because it tops out st 50mbps, and I’m slated for “up to 140mbps,I’ll beingcalling Cox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set it up for my moms place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set this up for my mom’s place and it does a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for gaming and streaming live tv. So i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the cost a d what i needed it for it was fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellently working except I need a new Wifi user and password.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money. Would definitely buy it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like this router and modem. No problems and easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with Great price!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far there is no single incident about reboot. very nice Product!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with it. thank you for delivering it promptly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just trying to lower my cable tv bill not sure if this is the right thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great wired, well wireless. can't beat it for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good modem but the wifi connects and disconnects. Some times, it needs to be rebooted by unplugging and waiting for 30 seconds and reconnect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never never had anything go wrong with the surfboard modem Goodspeed.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    do not meet my expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the router seems to drop internet connection a lot. One are two people use it works ok any more than that it seems to drop connection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed this for her apartment. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is good but sometimes slow and gives us trouble

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for high speed internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was shopping for a router/modem I talked to two sales persons and they recommended this one. Down the road had issues and called cable co. and they informed me this product was not suitable for the high speed I had. I had told sales persons that I had high speed. When I called Best Buy I was told pretty much tough luck for me. I bought the one I needed on Amazon and am out the money on this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good combo modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real tech savvy, but this model was recommended, esp. for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this so I didn't have to pay comcast for the rental.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this product. Works great. I recommend this product.

    I would recommend this to a friend