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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 2,984 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem interms of cost and performance . No issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for a router/Wi-fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why rent monthly when you can purchase long-term your own router/Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for the WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent connection and signal for WiFi transmission

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great museum, no issues, bears combat any day! really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for our needs. I would recommend to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Clunky is what my first thought is...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be fine if it worked like it did when I first turned it on. Now the issue is that the tv loses sound and the WiFi is intermittent. Not at all what $70 should get you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good router, good reception in 2 houses (guest house)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wifi distance. Nice small footprint for both modem and router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new item! Fast startup! Will buy one for my college student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had very long, but does a great job. Easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and tech support from Arris was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Strong wi-fi signal. Good value. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It would have worked fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems I didn't need a new one so took it back to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two-story house with a basement. Great reception everywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a router no big deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for my internet no big so I don't know what else to tell you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked like it says. If you have a bigger house, it's no good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for a friend but she returned before it was used...3 stars is due to that fact but had good reviews at time of purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great - no more fee’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more cable fee’s. Pays for itself in just a few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update to a DOCSIS 3.0 and it works with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product fixed our internet connectivity problems.

    I would recommend this to a friend