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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 2,984 reviews
  • Rated 5 out of 5 stars

    Router/Modem Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Works with my provider's Cable and Wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this modem it’s serves the purpose!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the results are not good. It seems I have to reboot this router a whole lot more than I did with my old router and it doesn't seem to get a good signal to part of the house.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic equipment but solves my purpose also cost effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Wifi Signal strength is good. No problems countered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have looked more places. Walmart was $20 cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great router for small apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it 2 months ago and it is working well until now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doing Its Job But Not Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping for better range and stability. Drops out a few times a week and has weak reception at the further reaches of my house. I'd go Mesh if I could do it over.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it but it has the wrong style connector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dependable brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great it just wouldn't work with my current provider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent router for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and avoids monthly rental fee from Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy setup. Have not ever had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works very well. No issues at all to this point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for TWC internet service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, offer good wifi network connectivity in low cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem and router combo very easy setup and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, but the staff at Best Buy are not friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent router, great price and reliable. highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV 55 chromecast 399$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV everything works as described. Chromecast included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for every day use. Love the product. Good buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works decently most of the time, however it seems like it needs to be reset every couple of days. I sometimes have trouble with my 2.4Ghz usually no issue with 5Ghz

    No, I would not recommend this to a friend