Customer Ratings & Reviews
- Model:
- SBG6700AC
- |
- SKU:
- 9584145
Customer reviews
Rating 4.3 out of 5 stars with 2984 reviews
(2,984 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Easy to install but keep losing connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace the one provided by cable company for avoiding their monthly rental fee. It worked very well for couple days then my computer started to fail connecting to the internet, I had to turn off and turn on my wifi signal on my computer for reconnecting to the Internet. Maybe I got the defective one so I ended up returning it and get another band
No, I would not recommend this to a friend- Cons mentioned:Connection
Rated 2 out of 5 stars
It kept losing connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It kept losing my connection, After it did it 3 times, I returned it
No, I would not recommend this to a friend Rated 3 out of 5 stars
Good Combo for WiFi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tends to overheat and needs to be reset on occasion but good basic unit for basic needs.
I would recommend this to a friendRated 3 out of 5 stars
Ok product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product isn’t spectacular but if your looking for something basic.. here you go.
I would recommend this to a friend- Cons mentioned:Connection
Rated 2 out of 5 stars
Didn't work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Didn't increase internet speed or connection.
No, I would not recommend this to a friend Rated 3 out of 5 stars
good for a what it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would be better but it is just average, it loses connection to my items that need wifi.
No, I would not recommend this to a friendRated 3 out of 5 stars
Unsure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been dealing with integration issues for a month. Geek Squad is fixing tomorrow, I hope.
No, I would not recommend this to a friendRated 3 out of 5 stars
arris
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow connection fkr wifi- had to return it wasnt the cirrect speed for mbps that was being run in.
No, I would not recommend this to a friendRated 3 out of 5 stars
OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok product but range is less than my previous router. Also sometimes, you need to restart
No, I would not recommend this to a friendRated 3 out of 5 stars
Have to reset regularly...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I'd listened to my son-in-law and bought separate units instead of combo modem router.
No, I would not recommend this to a friendRated 3 out of 5 stars
Dual Band Wifi Has Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The router works well overall, if you need to run Wifi in both bands get another wifi router.
No, I would not recommend this to a friendRated 3 out of 5 stars
Didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My cable company doesn’t accept this so I couldn’t really say if good or bad
I would recommend this to a friendRated 3 out of 5 stars
Fair price for this item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was purchased couple of wifi router,if your place less than 1500sf this is best choice
I would recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has consistently lost connection since I've bought it in August 17. Have called arris several times, they always claim interference. Does not keep devices connected, always have to switch bands and channels. Very irritated, stay away from this waste of money!
No, I would not recommend this to a friend Rated 1 out of 5 stars
Modem, yes. Router, no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Modem works flawlessly via Ethernet cable. Router broadcasts a great signal, that was tested using a speed test on multiple devices. Unfortunately, though a signal was broadcast, no data would be transmitted at times. It was returned to the store.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good for small living quarters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good modem/router but has limited range.I had to position it to the center of our home
I would recommend this to a friendRated 3 out of 5 stars
Not great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hoping this would be the magic...not really...very slow
No, I would not recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Horrible Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wifi connection always disconnects from our tv which is only 15 feet away. It often needs to be reset. It is more difficult than it should be to get internet connection.
No, I would not recommend this to a friend Rated 3 out of 5 stars
great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was not as easy as documentation stated. I ended up getting help from Geek Squad.
I would recommend this to a friendRated 3 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's decent for a single story house that's not big. I had 1/2 bars upstairs in my room.
No, I would not recommend this to a friend