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Customer Ratings & Reviews

Your price for this item is $27.99
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Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 2,984 reviews
  • Rated 3 out of 5 stars

    Ok but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2.5GHz signals were weak. Cable modem performance seems to be unstable. Returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    above average product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product good to use for Comcast I will recommend this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sometimes the use of the system is not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to connect to cable internet. Doesn't always work all the time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not super happy but gets the job done. the wifi network keeps turning off and on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast enough to stream put it drops the signal here and there I don't get it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up not easy...instructions not clear. Had to essentially figure it out on my own.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work properly at times.it keeps saying check your internet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sign a l strength the wifi is s tronger than the cable company issued router

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for moderate usage. Seems to bog down with more than 5 devices though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a modem. The ones I would have preferred aren't out yet. It's acceptable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was t a fan of this router. Had a clue issues with it resetting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works great! When it wants to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant signal drop I have to restart this daily. Definitely not worth the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Router/ Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have sufficient range for my application. Seemed to be OK for shorter use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t go far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to set up with Comcast, they were here for 7 hours!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needed more reach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to go to the next model up in order to stream at 100mbs upstairs

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Spotty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hit it miss on the wifi signal and seems to run a bit hot

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be faster. It dies the job but not as fast as I need.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wasn't working well w/ Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if this had to do with something mainly in my area (sacramento), however had to return when my cable guy couldn't even manage to make it work although it claims that it is compatible with Comcast/xfinity. Comcast guy did say that it wasn't the first time he has had issues with this system.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is good for cell phone general use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However. It is not good to play video game. The signal strenght is fair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Looses signal often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this receiver router is alright but seem to have to reset it often

    No, I would not recommend this to a friend