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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-2,984 of 2,984 reviews
  • Rated 1 out of 5 stars

    Don’t waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being 10 step away from the router my tables and smart phones have a week signal. The Nintendo switch doesn’t even have a signal. This product doesn’t not cover enough space as what it said on the package.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible modem don't buy it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never recommend to buy this moden . The wifi doesn't work at all. I called the customer service and they never helped me .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem constantly kicks me out of Wi-Fi. I have to keep resetting it every 2 hours. Lights are very bright

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Boo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return sometimes would lock us out on and off and say wrong password.

    No, I would not recommend this to a friend