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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,984 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value for modem and router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked right out of the box and was very easy to set up. I have a great internet connection through my whole house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Size

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy setup. Size is perfect and powerful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good . Very easy to install.Provides wifi signal to the whole house ( single story approx 2000 sqft) .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I was tired of throwing away money every month to THAT cable company by leasing theirs. The Best Buy rep was very helpful and recommended this. It has plenty of speed for me and I'm very satisfied. Pretty easy to install, which was huge because I am definitely a novice with things like this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does it’s job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing you can say is that it does it’s job, no problems, no issues. It was easy to set up and connect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to install and works great and was on sale which made it even better glad the guy in blue recommended it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi Link

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Comcast rep was at the store when I went in. I told him I was looking for a good modum to purchase as I did not want to pay a monthly fee. He recommended the Arris Surfboard. When the Comcast tech can to set me up for cable TV and the internet he had no trouble using the arris. It has worked perfectly since day one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Best Buy on a router modem combination. It is reliable, and will save me $10 per month on cable modem rental fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with a good feature set. WiFi also works well and the dual Ethernet ports are nice to have too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time I bought this product my son in law help me install it there are my computer experts so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installs in seconds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, set-up & start-up. Reduces the need for extra equipment with wireless already built in. Effective savings...

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good router modem combo for the price you pay!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides required internet speed. Meets my specification

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good I have Comcast. Would definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy on line activation, good product for the money

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Does what it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet speeds are pretty good through it, only complaint is that it can get pretty hot. I don't have a lot of options for placement so I occasionally have to use a fan nearby to keep it running smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good modem - no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Reliable performance. Good investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older version, and after some research I decided to continue with the same manufacturer. This one has more coverage and the setup is easier. In the long run is better than paying the cable provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great router with wifi paring button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, great replacement for your cable company wi-if router. Has been in service three weeks and no issues as of yet. Has connections for hard wire to your computer and up to 1600 Mbps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit pricy, but it's a really good 2 in 1 modem and router. Recommend it.

    I would recommend this to a friend