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Customer Ratings & Reviews

Your price for this item is $27.99
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Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,984 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem and Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my work from home computer and it is a great unit

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has proven to be a really good router and modem combination. It worked great right out of the box. It appears to be very powerful and everything stays connected without failure. Buying this outright was better for me than renting.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy as long as you read the instructions. My old modem was giving me fits. This one works a bit quicker and doesn't continually drop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    High Speed Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good high speed router that is compatable with Cox Cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product & very good range.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone & works well throughout our 2 story home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a product to purchase that met Time Warner requirements that would enable me to have wi-fi. My goal obviously was not to have to pay a monthly rental fee to Time Warner. When the Time Warner Tech saw what I had purchased he was impressed and said that it was a high end product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was very easy to set up. Would recommend it for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Arris Router/Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this unit because it was on sale and is a dual band. I no longer pay Comcast a monthly modem rental fee. The Arris is fast and was easy to install. In only 10 months it will pay for itself. I'm very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it claims

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches well with all my devices and is very easy to keep out of sight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace modem and router after lightning strike. Went for combined well Rex unit. Easy set up with Comcast and computer. Works great. Limited range compare to previous router. If that works for what you need- it’s ok.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speeds are pretty fast haven't had any problems with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surprised how easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so surprised it was easy set up ...Fast delivery...Would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Challenge with Cox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has presented issues in working with Cox provider, for me. Signal strong for my WiFi but challenges for desktop at times. It seems thar signal is stable now so have decided to keep it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product connectivity is exceptional worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wifi signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It delivers a strong and reliable wifi. Easy to install. A must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use amd works great. Occasionally still drops off for a second for some reason. Works great from a distance in the back of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what we bought it for. Just a lil apartment

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works better than I expected and a necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying all the channels I get and very easy to set up .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about install new modem. but was so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working great easy to setup. I would recommend to a friend

    I would recommend this to a friend