Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $27.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,984 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great router for cable and wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item to connect cable and wifi, great size, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    best of best

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one year is used great modem speed signal is very powerful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works fast & is of high quality!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a breeze to set up & it works better than expected!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Good value router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This can handle up to 300mbps speed very well - a good choice for the budget

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compatible with Cox cable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price range with lot of security features. I wish it has more exports.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris will save on cable bill.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable modem rental at $11.00 monthly, & rising. I bought this tiny Arris modem at $99.00; the math is obvious. Had it wired in & running in minutes. HP, Mac, I-pad, phone & TV's respond with no issues. Occasionally will say no internet on laptop screen in initial connection; I tap WiFi key & all is well. No complaints thus far & saving on the cable bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great and has fast speeds for streaming. Easy to setup and install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second SURFboard purchased. Both have been very reliable and easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem/router in one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up. Small foot print to place in cabinet. Wifi is quite good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the internet is working good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I own the equipment instead of leasing it from the cable company!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Wi-Fi Connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, reliable and easy to use. Great signal pickup no issues with WI-FI.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Outstanding performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit for my dad to replace an ancient modem that Ben Franklin's father first used. The cable rep inside the store did the initial setup for us, which was huge! It saved me a good half hour because I didn't have to spend time on the phone with the cable company tech. There was definitely an increase speed due to the AC technology. Good modem, I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just as needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle installing or using. Just what I needed. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Pretty fast modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially unsure of this modem at first after having some technical issues, but since the issues seem to have been resolved it works great. It is very fast internet and reliable. Doesn’t drop the signal and no devices are kicked off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how tiny this router is. It was easy to set up with our internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of my problem with the router, is the service provider. The router seems to be great, but my provider has problems with their lines getting to the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a combo modem router so I dont have to rent one from Cox. Works ok

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only takes a few minutes to install and works much faster. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Product for Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works great with Xfinity, compact design, fast speeds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work with Comcast adequately although short on eathernet ports.

    I would recommend this to a friend