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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,984 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the ease of the modem and speed. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly ...the sales person recommended this router for my Comcast internet service and he was totally right...thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for online gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does exactly what I want it to. I wanted a modem with dual-band and 2 Ethernet ports so I could run 1 to my console and 1 to my router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, no problems with it working. Supports busy wifi home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to save the rental fees Comcast was charging me ($11 per month) i'm using this modem for couple months already and it's working fine. i'm getting almost 200 Mbps wired and about 50 Mbps wireless. i did my research and i don't think that you can beat that price. great modem router combo for the price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serves my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed router to facilitate Time Warner services; recommended by TWC rep in Best Buy store. It was key that Best Buy had a TWC rep in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Great product! Highly recommend! Not overly priced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Extender necessary for adequate use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is not consistent with this devise. Being on the opposite side of the house was too far for this Router so we had to use an extender. The extender helps but I still get kicked off the internet about once a week.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cable modem & Wi-Fi Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my old modem/ Wi-Fi router and I visited my local Best Buy store. The salesman recommended this modem/ Wi-Fi router after asking me how I use my computer and other wireless electronics in my home. It was very easy to hook up and I was easily able to change the wireless settings on all of my electronics as well. It has been great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Basic Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic router it works good for me. I have pretty slow internet so I’m not using it at it’s full potential. If you don’t have super fast internet I’d get this router and modem comb. It’s works good for price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say that it's affordable I will definitely recommend it to any and everyone that wants extremely fast wifi 35mbs so far on 5g amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Small but powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because it is compatible with Xfinity. Works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time connecting before now I get a good connection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and very fast speed connection to internet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Deal for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and speed. It could not be easier to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All in One, Ideal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick set up, easy to change settings. Great for the $.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best router at this price 105 $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and compact router + modem. Range is not very good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Decent router for a decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says, speed is pretty good. Only problem is that it disconnects at least 1-2 times a day, I would need to reset it to get it to work again, which gets extremely annoying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    This is perfect for Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast internet easy to connect and very easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it works for what I needed it for. The only problem I would say I have is that I need to unplug and reset about once a week. Other than that no problems, its compact and takes up hardly any space. Has no sound so that's a plus.

    I would recommend this to a friend