Customer Ratings & Reviews
- Model:
- SBG6700AC
- |
- SKU:
- 9584145
Customer reviews
Rating 4.3 out of 5 stars with 2984 reviews
(2,984 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Solid Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this all in one to get rid of renting for cable company. Also wanted to increase my range and security. This has given me good range and wireless speeds with my devices. Solid Purchase
I would recommend this to a friendRated 5 out of 5 stars
IT WORKS!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT WORKS, I DON'T KNOW WHAT ELSE TO SAY. I DON'T KNOW A LOT ABOUT HOW THESE THINGS WORK, SO IF IT'S WORKING I'M HAPPY
I would recommend this to a friendRated 4 out of 5 stars
great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got rid of my cables old modem and got this bad boy
I would recommend this to a friend- Pros mentioned:PerformanceCons mentioned:Heat
Rated 3 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great product and produces great speeds! My only problems with it is that the box itself gets incredibly hot and the signal does not stretch far.
I would recommend this to a friend Rated 3 out of 5 stars
So far eh...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the router for almost a month now and it has already dropped connection multiple times. Could be my ISP (cox) but not sure yet. Thankfully unplugging it and plugging it back in has done the trick... Just hope this isn't going to be a weekly thing.
I would recommend this to a friendRated 4 out of 5 stars
Very appropriate for my need.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product as a replacement for U-Verse wifi which was very weak and unsatisfactory. This product is not only hardy but gives strong, unfailing signals. I recommentit highly.
I would recommend this to a friendRated 4 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this duo modem/router. Purchased this to replace my older products and felt it was a bettter choice to own - cheaper than renting the same items from my internet provider. Good decision!
I would recommend this to a friendRated 3 out of 5 stars
Modem works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Modem works well but I have connected a separate router because the router wasn't giving me the speeds I expected. with a connected router its fine. saves me the monthly fee on a modem rental from tv provider so good deal on that part.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Did the trick!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the quality of this product. It was relatively easy to hook up (I'm not the savviest tech person). My wi-if signal is strong again and I would definitely recommend this item!
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
does what i need it to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wanted my own cable modem/router to avoid the rental charge. Didn't have a lot of time to research so relied on the sales person and I can't complain - the router serves my whole house and multiple devices. It was within the price range I had hoped - nothing negative to say
I would recommend this to a friend Rated 5 out of 5 stars
Awesome all in one router & modem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My internet is now so much faster now AND I don’t have to pay monthly rental fee to the provider.
I would recommend this to a friendRated 5 out of 5 stars
Very reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, was guided by Best Buy employee who was very knowledgeable and did not dissapoint
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
great cable modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was a rather easy install of the router. you do have to speak with your isp to get them to give you some info about setting up the router. I did have to call the manufacture for some help as well. But, it was rather easy to install and works much faster than the one provided by my ISP.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great replacement for Xfinity leased router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific replacement for leased Xfinity leased router I'd been leasing forever. Investment will pay for itself in less than a year. Set up was easy, had to call Xfinity customer service to complete. Glad a made the purchase and not sure why I didn't purchase earlier. No issues at all.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saved some money over the long run with this instead of the required amount to rent from the cable company. Took some time to set up with cable company but the modem/router works great!
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Overall ok cabel modem
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this because my last router went out, this seems to well better than my last router. I do not have to do as many restarts as my last one.
I would recommend this to a friend - Pros mentioned:Speed
Rated 2 out of 5 stars
Easy to install but signal not very strong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was fairly easy to install. It is definitely faster. The signal is not as strong as our old modem from 2009.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great all in one option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is very easy to set up and activate through your carrier. It's nice to have an all in one option that allows you to avoid the crazy rental prices from the internet companies.
I would recommend this to a friend Rated 5 out of 5 stars
Very reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and so far it has been very reliable with excellent speed. Compatible with my internet provider.
I would recommend this to a friendRated 3 out of 5 stars
Good for small house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far ok. I've had the Arris surfboard Docis3.0 wireless gateway for about a couple months now and I've had to restart it about 5 times. It doesn't reach next door to my granny flat very well. Great for a smaller house using several devices.
I would recommend this to a friend





