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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,984 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy rapid downstream and upstream data with this ARRIS SURFboard SBG6700AC wireless gateway, which features up to 1600 Mbps throughput and front-panel LED lights for simple troubleshooting. The Wi-Fi pairing button makes it easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Router/Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to set up and you can easily get your X-Box to run for gaming by reading the help information it was just a check away. Instead of watching a video on YouTube which never seems to know anything I'm so happy with the ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am glad the sales person recommended it to me. just what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris - Surfboard Ac1600 Dual-band Router With Doc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy rapid downstream and upstream data with this ARRIS SURFboard SBG6700AC wireless gateway, which features up to 1600 Mbps throughput and front-panel LED lights for simple troubleshooting. The Wi-Fi pairing button makes it easy to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More for your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the product, the product is really good. Glad I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more pleased. Have four TV's, phone and iPad running off of it and no drops in connection. Was told by cable company product would not provide speed needed. Don't be misled by cable company wanting equipment fee. Works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left Uverse for Comcast and this was Best Buy's recommendation. I used Comcast for about 2 weeks before going back to Uverse. I was unable to get WiFi upstairs or outside, but I was able with Uverse.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and easy to set up. This will save me hundreds. The salesman however could be the worst salesman ever i almost left but glad i didnt.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Functionality for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good combination modem/router that was simple to setup. Supports dual-band wifi. Biggest complaint is that the modem only comes with 2 network ports

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy surfing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest setup of any. Bought this to replace older router and separate modem. Infrequently needs reset as connect speed drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo works very well. Awesome savings with it. No complain

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this so I wouldn’t have to rent one from the cable company. It isn’t the best but, for the price it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have the highest speed but it does work in my small apt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best for the price! I can always count on Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two for the price of one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router and modem has done a great job for me. It provides whole house coverage, and coverage for my computer in the yard also. I have no problem streaming to my television. Hook-up was seamless. Very good product at a good price.

    I would recommend this to a friend
  • Cons mentioned:
    Ethernet ports

    Rated 4 out of 5 stars

    Fast wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the the router has 5ghz and 2.4 ghz channels. Just one draw back is the 2 ethernet ports would of liked to have 2 more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great, did what i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need to transfer pictures from a digital camera to my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's so easy a novice can connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experienced great connection speed with my Arris router

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best but it held decent download and upload speeds. Just couldn't handle higher speeds too well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great product, easy setup process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a great product, love the portable and sleek design which give it it's stunning and attractive look. easy setup process. love it

    I would recommend this to a friend