Customer Ratings & Reviews
- Model:
- SBG6700AC
- |
- SKU:
- 9584145
Customer reviews
Rating 4.3 out of 5 stars with 2984 reviews
(2,984 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device works perfect.internet speed is amazing. Thanks
I would recommend this to a friendRated 5 out of 5 stars
Great router for the space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router was perfect for the kind of connection we needed.
I would recommend this to a friendRated 4 out of 5 stars
Fantastic for multiple devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a boost and more range for my wifi. This product is taking care of my family's current usage.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Decent gateway for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This gateway was easy to setup and install. You should call the 1 800 number to walk through the steps to find a channel that is not crowded.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Overall it is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall reception is ok, some weak/dead zones in part of house. Not as strong signal as one it replaced due to lightning strike. Speed is good.
I would recommend this to a friend Rated 4 out of 5 stars
works as intended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the modem to replace Comcast's money grab modem. the change was seamless. I was able to just plug the Arris modem and it easily when through the setup process. I did not have to call Comcast; which is awesome. It is small and the range is great. it has both 2.4 and 5.0 and signal is strong. the savings from my monthly bill should pay for it in 6 to 8 months. I have had it for a few weeks now and it works fine for me. no hiccups or issue. Hopefully it holds out for a while.
I would recommend this to a friend- Cons mentioned:Connection
Rated 4 out of 5 stars
It works.. mostly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are having problems with our printer and nest thermostat staying connected, but that may not be a modem issue. Otherwise it works great.
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my comcast modem with this and it works perfectly.
I would recommend this to a friendRated 5 out of 5 stars
Great WiFi connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router/modem is a great investment. Great for gaming.
I would recommend this to a friend- Cons mentioned:Ethernet ports
Rated 5 out of 5 stars
Good connection so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In about a month of usage and connection has been great so far. We use a Wi-Fi extender for those farthest areas of the house and the signal has been working well. Only downside is the 2 ethernet ports.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works well easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this modem for self install with Comcast internet. From taking it out of the box and reading the instructions to finish took about 20 minutes. I was instantly able to log in and get started after the set up.
I would recommend this to a friend Rated 5 out of 5 stars
Good modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice modem I needed to buy this one to update the old one
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Works great, through Xfinity
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trouble free so far. Going through Xfinity this will quickly pay for itself over renting a unit. No speed issues, generally running a few devices both wired and wireless.
I would recommend this to a friend - Pros mentioned:Performance, Speed
Rated 3 out of 5 stars
Nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works very well very nice as well keep the internet going high speeds would recommend highly
I would recommend this to a friend - Cons mentioned:Connection
Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the product but once in a while the internet gets disconnected. But overall the product is great value for money
I would recommend this to a friend Rated 5 out of 5 stars
Great Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a fantastic product. Ever since I bought this product I have had no problems. I run two laptops, multiple phones and gaming. Nothing has ever dropped or have had any buffering issues. Highly recommend this product.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Gets the job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good modem router combo and fairly user friendly. Used a price match from Amazon to save about $6-8 (we bought 2). Easy to set up.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Reasonable price for a combo modem and WiFi.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A "Blueshirt" recommended the Arris SURFboard . It seems to connect readily and is fast. The price is reasonable and I'm pleased so far.
I would recommend this to a friend - Cons mentioned:Ethernet ports
Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good modem router if you are only directly connecting one or two devices because of limited number of Ethernet ports. Does the job.
I would recommend this to a friend Rated 5 out of 5 stars
Great design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works in my home! Great design! Lights are visible and easy to use.
I would recommend this to a friend





