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Customer Ratings & Reviews

Your price for this item is $27.99
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Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,984 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good modem/Router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for 1 month now have had No issues it works great always connected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to replace previous modem that was damaged by a power surge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eliminates separate router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem recommended to me by Time Warner rep in the store at time of purchase. It replaces leased modem from TW. Several early problems possibly related to loose connections. I at first used the power cord from my prior modem, but kept losing/resetting modem. So I switched to new cord, and made sure all connections were tight. Had to change splitter also before finally seeming to have all issues solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS - SURFboard AC1600 Dual-Band Router with 8 x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in 1500 sq.ft home. I even get a connection in my driveway . You may ask what does he know ? Well I've Ben Wright all my life :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice to have Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have other brand modems , but this is easy to set up and I don't have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Band Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome strength, running several uploads thought out house, signal received upstairs and downstairs and at least 800ft outdoors, no problems 30 Days

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Modem/router combination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not want to have 2 components. This unit works well and the price was reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    much better than renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this is the same as what comcast charges for every month so bought it and it worked perfect and I have no rental charges, exactly what i needed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Arris was easy to connect to my wifi, making it easy to connect to my computers, phone, etc. It is compact for me. Does two jobs at once: modem and router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Online in minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions easily understood. Once connected and a 5 minute call to the cable company, I was online. The speed was faster than the one supplied by cable company

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and fast as soon as you can get the settings right.... Could stand to be a bit less complicated to get it set up optimally. But good product

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Bought two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Liked it so much got another for my condo. I have had them for almost a year and neither one has let me down or given me any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandparents so they had less technology to deal with. Fills a 1300 square foot condo with plenty of great coverage. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a easy time installing this product . I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Bought to replace a Time Warner modem with a separate router. This router and modem all in one is great. Easy to set up. Very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace our old one, and was not disappointed. Very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router for the money. Very easy to use and no problems. Give it a try

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaced my Comcast modem and is saving me $10 per month. It works great and I enjoy using my laptop anywhere in the house. A good investment.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Pretty decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be great for a apartment would recommend upgrade for house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works well and decent range of WiFi

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using for over a year and no issues. Would buy again

    I would recommend this to a friend