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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,984 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to set up and use out of the box. Have yet to test Wi-Fi pairing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched to make sure this was compatible with Comcast Xfinity. I like that I am not paying rent to Comcast. It’ll pay for itself quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Good modem, terrible WiFi router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, however WiFi router simply could not handue even a small traffic load. Constant connectivity issues. Ended up spending mone on Linksys WiFi router, which solved connectivity issues and enhanced coverage, network visibility and performance.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Performs as required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product performed as advertised. It reaches my entire house 2100sf

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Artis modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I have made in a while. I have had it over a year and the cable company is ok with hooking it up for you if needed

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem works very well we have several wireless products that it allows us to use at the same time and you don't have to be in the same room with it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has made our internet service so much faster. So glad we upgraded.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless router/cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as the Comcast issued router/modem without the $10 monthly rental fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get a strong signal at the house with this very minimal problems with our connection and has a quick reset button so we don't have to unplug it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, Replaced my Xfinity gateway and I am now saving $11 a month it is working flawlessly as of now and I don’t regret one thing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and works great with my Xfinity service

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Really improved our speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced this with the one that Spectrum delivered. Now our speeds are much higher (like what Spectrum claims) Now all smart TVs work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks good. This Wi-Fi modem has a wide range but filters out the neighbors Wi-Fi. Nice and compact styling and I love the white finish.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    For light streaming and internet use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but not very good if you are using more then three devices at a time especially if your data plan is 150 megabytes per second work fine with 75 megabytes or less per second but once you use more than three devices at a time the modem cannot handle it shuts down and starts to lag

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is doing its job. It is hooked up to Hughes Net which is horrible!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, especially being a two in one (router and modem). It has made things much easier to use our internet service throughout our house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy set up and seems to work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xfinity said my old modem wasn't fast enough to get the most out of my service so bought this. Seems to work fine. No issues so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Set Up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great with my iPhone, TVs but having trouble pairing with my HP printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was easy. I was able to gain a greater distances in coverage. Everything that they said it would do, it dose. A good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work for Comcast/Time Warner Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great connection speeds and stays connected. It has 2 connection 2.4 Ghz use for shorted with better connection and 5.0 Ghz for a longer range.

    I would recommend this to a friend