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Customer Ratings & Reviews

Your price for this item is $27.99
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Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,984 reviews
  • Rated 3 out of 5 stars

    Not as fast as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router is not as fast as I expected. The set up was difficult and troubleshooting is not use friendly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Awesome modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast modem for a great price. Works with Comcast too

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great for cable one

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to get a router/modem off a list and this was the cheapest we could find. It has been fantastic--very fast!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Solid product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great all-in-one solution for small to medium size living

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Heats up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but heats up a lot. May not survive more than one year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router/modem Easy install Haven't encountered any drops to date

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Arris Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the router. I use it for my internet. The speed is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! We have wifi in all rooms and have not had to reboot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have a combo modem/router at this house so was happy to upgrade. I can recommend Arris as easy to set up and very dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this router. Decent speed and connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem easy to set up very reliable. Great purchase at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is right and it is very easy to install. Less than 10 min.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this route after I moved to MD. It works great and no interruption or other problem. easy to connect. highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    good enough for speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and giving good enough speed I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Best modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works so good that I would recommend it to all my friends

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good and very easy to setup. I recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy setup - took off out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup - took off right out of the box. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good it like it very fast can do anything on this

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem/Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola Surfboard always a great choice! My internet speed jumped up about 15-20 mbps. This is my 3rd Surfboard. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Better than renting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to be doing the job after we moved the modem out of the closet.

    I would recommend this to a friend