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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,984 reviews
  • Rated 5 out of 5 stars

    Seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked just as the BestBuy associate described. Cable provider had no issues setting it up, and I am set for a while if they upgrade service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worked perfectly from start. Compact, reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With help from sales person, chose this router. It is working wonderfully and has enough speed to keep up with future changes in my system.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice Prduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it supposed to do For the right price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well so far. That's what I really needed. Good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by two store employees and they were right! It has performed excellently and I have been recommending it to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gateway!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product. Performs as advertised. Much better gateway than the model I was renting from my service provider.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good speed, I will prefer this over Motorola or belkin

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable Wireless Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great choice for spectrum internet customers. Its similiar to the router they will rent to you for 10 a month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had my router for a year now and it seems to be working great! Saves money from having to rent the cable company's

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Don't rent- buy instead.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate paying to rent my router from my Internet provider this router was easy to set up and works great in my 900 square-foot apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two in one Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both a router and modem...this is one superb piece of gear. Saves you money from renting a modem from your cable company too! Must have!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good router at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great advice from the Best Buy tech and th unit was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like that this is all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product seems to work very well. my old modem was slow so it is nice to have this new one and like the modem and router all in one set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I purchased this modem. It works so much better and faster than the one from Xfinity. I would highly recommend this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router saves us from having to rent one from the cable company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but I need to learn more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem/router to replace another that died. Works well with Comcast, but I think I may need to tweak if possible. Sometimes wifi gets lost and I am having off and on issues with my wireless printer. I'm thinking maybe I should have gone with separate modem and wifi router

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have i in two combined but its performance is not at bar as a stand alone router

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This router works and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in the market for a router with a high Mbps then this is for you. It does the job without any hassles and easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call internet supplier to set it up but works great now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product... Easy to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to replace my Xfinity rented equipment. It's actually faster than the equipment they supply you. Was easy to connect

    I would recommend this to a friend