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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,984 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Product at a decent Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working well in a 2 story house. Easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good for the money - good bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, does the job, and was in our price range.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not work properly. It disconnect every now and then.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for any internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect use for most internet providers. Way better than having to rent. Speed is great in my 2300 sf house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed this for our house and it has been working great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Far better than renting one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works better than the one my cable provider offered. Plus I don’t have to pay the monthly equipment fee anymore

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small footprint, easy to set up and works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought this to replace a modem only one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a Wi Fi modem and replaced annother Arris product with this one, Liked the other Arris but needed a Wi Fi unit also

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Router modem is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem i sense is slightly hot. I am afraid it will overheat.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great because it has router and modem in one device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is easy to install and improves WiFi range and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to reduce my Comcast bill. it works just like it says

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Multiple devices connected with zero trouble

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price! I'm extremely happy with my Surfboard

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the high price the product is very worth it. Can't complain have had it for almost 2 years and it's still working like new.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Wifi router and modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except few issues related to whatsapp connectivity this is very good cheap and best router modem combo device...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, perfect price, easy setup, have not experience customer service or support - because it was not needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    seems to be a good modem - router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the white design, hate the all black designs of so many items - do wish it was energy-star rated - all of this small crap really adds to the electric bill - seems to do the job well, bought it since I added a "smart" tv and needed a second ethernet jack. I believe this supports the newer faster USB protocol -

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reasonably priced, worked well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were cheaper options available, but I was told this one would work better, and so far it has. Sent up was fairly easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect for surfing the web

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connect ability. Very simple to install. Beginner level.

    I would recommend this to a friend