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Customer Ratings & Reviews

Your price for this item is $27.99
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Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,984 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good buy Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly . I always purchase arris routers. They give best results

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Best ever great price works with comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a solid purchase. I needed to upgrade and I saw this one and it has worked beautifully for my house. I would buy this again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two of these modem/routers. They are a little pricey, but they get the job done. Great signal and speed, if you plan on using 3 wireless devices. The last one i had gave out on me which was very disappointing I have not had a Router go out on me on a few years. It just quit picking up signal from my internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Purchased to replace rented TWC Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far. I did have to reset it one time. Easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works great with satisfactory internet speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Comcast modem and router to save $10 / month rental fee. So far so good. Easy to install with stable performance.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great router/modem combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is capable of having many devices use its WiFi capability without slowing down. Very compact and sharplooking device.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great router. Bought it to save money on the monthly rental of the Comcast one. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. A good buy. works very well, easy to reset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router/Modum Excells

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new ARRIS SURFboard AC 1600 is allowing me to enjoy excellent wifi on all of my devices! So glad I went with this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great good job try hard to get better sure I will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works well stays connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, no problems staying connected small footprint

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the reasonable cost. Super easy to set up. This is my 3rd replacement Surfboard modem/router over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes this works much better than the old one I would buy again

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Decent modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a decent AC router under $100. Sometimes line goes out.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same item target wanted to charge 200.00. I was looking for a router that would save me money with my cable bill

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent and works well. Good price for a modem.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product, good price. I will recommend this prouct

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Everything I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for our internet. Easy to install.

    I would recommend this to a friend