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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,984 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Arris router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to connect; router/modem made current router faster

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a router included in the modem works great, especially for an apartment. perfect performance for first 2 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug and Play - no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering working with Cable Company is like pulling your hair out, this was plug and play - will pay for itself quickly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for cord cutters.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on Black Friday and it’s great for our house. The signal is strong for all 3 floors and around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cheaper than renting from spectrum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and could be configured a whole lot more than I have. So lots of options for port forwarding etc...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Looks nice. I don't know much about routers but the Best Buy guy recommended this one & I am very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the job done and we were pleased. would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good router/modem for home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/modem works better than most rented ones. I am glad I took a chance on Arris. Thanks Agent for your guidance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice wifi modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement over the xfinity wifi modem. Better range and doesn't lose sync. No more $10 a month rental fee either

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect compact modem and router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem and router together is compact and small .. works great and doesn't take up a lot of room like the separate units

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    ARRIS - SURFboard AC1600 Dual-Band Router with 8 x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for a small home while it was in use. Saves money from having to rent from Internet company.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and set up. The hardware seems sturdy and well built. I like the sleek appearance and compact form.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works with Suddenlink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suddenlink suggested and it was purchased n that basis

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Pleased with this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is better than the cable equipment I was using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace my cable modem and quit paying them every month. The modem has worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new home and love it! Tech said I could have installed it myself. That’s how easy it is..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the router cuts out for a few minutes at a time. Not sure why this happens

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfectly replaces my Comcast device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to pay per month rent from cable provider which is bulky and slow. This tiny modem and router replaces it perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was perfect for me as I didn't want to have to buy a modem and a router for more than just the price of one unit. The only recommendation that I would have is that it would have an on-off switch. I understand that periodically you're supposed to turn it off and on and it would be easier with a switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced this modem with the one from xfinity, and it worked perfectly ok. I recommend this to all xfinity subscribers.

    I would recommend this to a friend