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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,984 reviews
  • Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to set up. I love it! I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, no hassle at all. I have a single story around 1200 sqft and has connectivity throughout.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router for the price and for my needs........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall no complaints. Does the job of a router/modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well with my new internet service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well with my computer, tablet and smart TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it provides good wifi. all in one saves space and practical.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Arrive modem + router together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good with bethe price comparing to other brand name

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The modem is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think our dual modem is doing awesome and recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have any problems and the signal is great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to upgrade and this was the best option for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better to own than to rent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris does the job. For Comcast users, make sure to contact Comcast as part of the installation process.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    BEST ROUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual router was the best thing for my family, it handles hight speed really well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't make a difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in 2 story condo, and when I bought my new HP notebook I couldn't get internet downstairs (my router/modem are upstairs). After about a month of talking with the internet provider, HP, friends, I finally went to BB to get a wifi extender. The man working there convinced to try a more powerful router. I hooked it up and it made no difference.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works good, improvement over last modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, improvement over last modem/router I had.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    5Gspeed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5G speed is amazing, better than directly connecting to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect dual router modem great coverage in my house!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working great since switching over to Spectrum from terrible Verizon DSL.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well. Easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I was tired of renting a modem from Comcast. It was easy to install and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast if you have the right internet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up. Easy to use. Clear instructions. Thumbs up.

    I would recommend this to a friend