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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,984 reviews
  • Rated 5 out of 5 stars

    Nice router modem combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Good coverage through out the house. Nice replacement for the rental modem from the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, works well with variety of technology. Very pleased. Use for business applications and gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The higher number 1900 works best all over the house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    doesn't have the power that I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The signal strength that I was looking for was not there

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice cable router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very pleased with the performance of this cable modem/router. Very easy to hook up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    An overall good modem/routercombo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An overall good modem/router-combo. My speed is so much faster compared to the stock router my provider was renting me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A great router to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris - Surfboard Ac1600 it works great with me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great product and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and price is reasonable. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing so far is the bright lights other than that it works great no issues hook up was easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Connected easily to TWC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem/ router - very easy set up TWC was only delay

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product Well useful It is good to buy your own router from best buy then rental a optimum router

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good For The Money So Far !! Better then Blue Ridge !and its a nice color and compact too !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris - SURFboard Docsis 3.0 Wireless Gateway - Wh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product -- very easy to setup --sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable modem is small,unsuspecting, and quick..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    my second one runs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used to be motorola which was always excellent and they are following same path works great set and forget!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small n simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually only about half the size of the box it's super easy to set up. I'm very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    seems like a good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was recommended, and it seems to be good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice router. Easy purchase and it was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works great with cox.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great with Cox internet i have. Set up is really easy. U can activate it with cox online.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price. I was concerned with the setup but it was very easy!! Especially since I'm not very techy.

    I would recommend this to a friend