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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,984 reviews
  • Rated 5 out of 5 stars

    Don't Pay Rental Fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is perfect for Comcast internet so don't waste your money on rental fees.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works great aftet several other ones I brought I am more than happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless gateway to replace my cable company router. Quick to connect and easy hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router/modem works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great. The wireless signal works great and it was relatively easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great For The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the unit from the cable companies router. Great distance. Better speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem/Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best one I have owned yet ! It was recommended by the associate and he was correct it is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    nice item

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product. does it's job, still using it till this day

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Truly amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works better than what is stated on the box. Speed and routing are very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router and modem combo about a month ago. It works perfectly with our Cox internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great internet connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and guaranteed connection worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed router and modem in one and this one is reasonably priced and does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving me monthly fees!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my WiFi needs and allowed me to save yearly fees on the Suddenlink equipment.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok modem and weak router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem worked pretty well once I got it working but did occasionally cut out. The router was basically worthless. It wouldn’t reach out nest thermostat about 30 ft away. Traded in for net gear router and used old modem. We now have coverage all the way from street to alley.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on sale and it has been FANTASTIC once set up through XFinity :-)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are 2 connections available and it's supposed to be fast. But I have alot of devices that connect to the wifi plus a smart tv, so it sometimes disconnects and is slow sometimes. Otherwise, it would be good for phones and laptops, but with a internet tv, you might need a better router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless Cable Modem/Router is sleek and small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup process was much more simple than expected. The router sufficiently replaced the cable modem/wireless router I had been 'renting' from my ISP. The product was recommended to me by a friend who works in the network business. It was a good purchase at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great,excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy, works right out of the box. Works just great for our needs and the price is right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fast & very easy to set up. Way better than many other available brands!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Nice device working very fast. I hawv highly recommended to my friends to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so I didn't have to rent a modem-router from the internet/cable company. Super fast

    I would recommend this to a friend