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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,984 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Peezy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Open the box, find the website and set up your device.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is pretty good but there are times it doesn't want to work but that might just be on Comcast's end. It is pretty fast but it seems to slow down every now and then. Wouldn't really recommend it tho.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem and router for basic use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ works great! Can't wait to see if it works great for long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great with my 150mbps Comcast service & provides both 5G and regular wifi!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    fast wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice modem, simple installation, and simple to connect to wifi

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no problems. Works wonderfully. Able to stream Netflix with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a reliable and fast replacement modem for a comcast system.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid modem.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. It is a good and solid working modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as easy to setup and get started using.i appreciate the quality of f the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem/router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem/router combo. Works well with Xfinity internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bye Comcast. 12.00 Per month to rent modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this. Easy to setup up. 2 mins. No issue at all.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as described for my apartment of 1,000 sq ft. I'm pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just so happy to be rid of TWC modem, exploring now to see the great benefits

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you need to get the best from your wifi and internet. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and I didn't have to pay monthly to the cable provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cox recommended this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and discounts on your cable rental. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    work fin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my perches,it's fast & have no more issue at house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Arris modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! No problems! Would highly recommend!........,,,,,,,,

    I would recommend this to a friend
  • Cons mentioned:
    Connection, Heat

    Rated 2 out of 5 stars

    router/modem combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy hook up, gets hot very fast. have to keep a fan on it or it shuts off.(lose internet all the time!) find something that stays connected and doesnt overheat!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it home and it worked great haven't had a problem since I hooked it up

    I would recommend this to a friend