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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,984 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went from 10 MPBS to 100 and it is great. Needed more sped for streaming

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install..not to bulky...just what was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    fast and efficient service and great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets exactly to my needs at a reasonable price! Great speed!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router, excellent if you’re looking to get WiFi in the home. A little spotty if you’re trying to use it in the main level and want to also use it on a 2nd floor and basement as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Working fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install its working fine does the job of both router and modem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the unit does the job but its slow to process......

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    replaces 2 systems into one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fits anywhere and replaces 2 systems into one. very compact. great item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great , big money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my modem rental. Save $10 a month...nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup was a breeze. Directions were easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works great for internet, very fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    faster internet than what I had expected. Definitely buy this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    modum and router in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great having both the router and motum in one piece of electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    internet modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it because it reaches all around my house i love it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our internet works great and is a lot faster.we would reccomend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good router for the price. Would preferred it in black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem and router for the purchase. Highly would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improves the speed and signal in my house since I bought this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product easy to install and configure.Internet signal is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wasn't appropriate for my cable company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried to hook it up but it wouldn't connect. It seems the numbers didn't match the numbers needed to work. Technology. Comcast came out and couldn't get it to work. Rewiring had to be done and the numbers still didn't match. Changed to thier plan.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Its one system that does two things. Take small space as well. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems setting up. Rarely reset. Reaches all areas of house.

    I would recommend this to a friend