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Customer Ratings & Reviews

Your price for this item is $27.99
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Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,984 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gadget does what it's said to do. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is fantastic and runs circles around my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent Dual-Band Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has a very good range and compatible with Optimum

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems setting up and haven't had any issues since I purchased!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price when compared to competitor like Netgear

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Glad that I purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much quicker than the prior one I had leased from my internet provider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't rent a modem. Get this and it will pay for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great much faster than my old one. Very pleased with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this modem to anyone! It is awesome and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent modem, works great and was very simple and easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for new ac band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would this modem .it is great for Cox connection and give you better speed

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Does not work well with comcast xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to replace my bad modem after getting it hooked up everything worked fine for awhile then I started having intermittent connectivity issues. I never did get them resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy plug n play works great internet is much faster now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to buy your modem that to rent it from a Cox.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem for the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like it works as it advertised I really recomend this modem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem really good very good speed of internet WiFi

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great wi-fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Plus, they had a price from amazon. It was worth it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    router works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works well with our Comcast, but we don't get the 250 mps speeds with wifi, only through hard wire. We still get speeds we want/need, so highly satisfied with the product. Saves us money since we don't have to rent their router box

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    perfect compliment to a cable system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to avoid the monthly rental from BIG cable. I works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router for wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has strong wifi and never had problem so far I love It.

    I would recommend this to a friend