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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,984 reviews
  • Rated 5 out of 5 stars

    easy set-up great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was simple to set-up and works great! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great item, wifi works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Will highly recommend to a friend. Awesome price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mid range wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy installation and worked first time with cox authorization

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great space saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact and full of power. love the dual modem and wifi in one unit.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good give me good speed and never cut out like the other one

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on sale.and for the price a good modem router all in one .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works just as advertised. The reviews made buying easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great from basement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great from basement but have extender for outskirt rooms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem and router combination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs great for my Suddenlink TV and internet. I chose to purchase instead of renting one from Suddenlink. It has worked flawlessly thus far. Wifi is excellent. I needed reliable wifi for when I work at home to connect to my work VPN and perform all the functions I would perform at work at home. So far so good! I would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a modem for my switch from direct tv / att to exfinity

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a good priced router and this was just it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and fast. Better range than our last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value modem/router combo. Reaches far

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greats speeds (150 down / 25 up) from Comcast with use of this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better wifi signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps the signal to be stronger and faster. It is very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great speed for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed system to support computer speed. This is it! Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and highly satisfying product.. easy to setup and use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was exactly as described. Easy to install and easy to set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Xfinity Compatible (so they say...)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we purchased this modem based on it's specs. Don't get me wrong, it is an awesome modem as my parents have a similar one with their fiber speed. However, bought this on store recommendation that it will work with Comcast, but when tech came out, he suggested the NETgear instead, which was about 30 dollars higher. Weirdly enough, the netgear seem to stream fine. It also had "Xfinity compatible" on the box so maybe Xfinity only endorses only certain modems? I don't know. But what I do know is that the black knights, will emerge victorious, once agai....wait..i got carried away with independence day movie. Nutshell: Good specs, but just not for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and I no longer rent one from the cable company!

    I would recommend this to a friend
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