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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,984 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is very fast for downloading and streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing router brought one for my sister and she loves it too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works right out of the box good product so far easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Modem ups speeds like it states.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds pretty high speeds as advertised. However, I have it about 20 feet in a clear area from my TV and it only has two out of three bars for reception. My last older router always had three bars. That's my only downside.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this product! I would recommend it to people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not having to buy a router and motom easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little compact router and modem all in one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router/ modem in one. The signal works great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great router and modem in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router and modem in one!!! For good price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compatible with comcast. works well would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have had no problems with this item. would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy setup.Works well when I am streaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use combined modem/wireless router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris - Surfboard Ac1600 Dual-band Router With Docsis 3.0 Cable Modem was easy to install. I like the fact that the status lights are all identified and easy to see on the front of the unit. This device is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable great product recommend this to anybody

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great with xfinity and for faster speeds..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect modem for what I was looking for. So happy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router for your computer needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed and difference was experienced immediately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to replace modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and gets the job done. I just wish it was a bit stronger so the router better reached my bedroom and deck area but otherwise it’s everything I asked (and will pay for itself in about 11 months)!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless router modem so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pleased with this item so far, seems to be working well. Time will tell with the longevity. Actually took a price match online in to the store and got an additional refund to my credit card for the difference. Great job Best Buy on your price matching guarantee, easy transaction, and great customer service in the Greenville, NC store!

    I would recommend this to a friend