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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,984 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no problems with it. Super quick and great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Established cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was available when promised for store pick-up. Was given away as gift in unopened box so specific performance unknown. However, feedback from recipient said it worked with Time Warner cable provider upon activation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to save money versus renting a router from a major ISP. Other reviews complain about how bright the blue light that's is emitted is, but it doesn't bother me at night. Maybe it's the entertainment center I own?

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new modem fast and i have never face any issues

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not that good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router combo's wifi is where this unit falls short. I had to reset this thing twice a day because it kept dropping devices. The range of the wifi is also poor, it would only be sufficient for an apartment. I took this unit back and purchased separate devices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is extremely easy and WiFi has a very good range

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with WOW service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this for several years now and it’s been a great cable modem. Really haven’t had any issues with it whatsoever. Occasionally I will reset it just for grins and giggles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome modem router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem router is easy to install and use. Great Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, reaches great distances in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my modem very satisfy with it !!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves our needs, quit renting on from cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great not having to pay the cable company monthly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like not paying cable company for this works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extremely easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best router for what my application

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has held up amazingly and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to setup for anyone. A no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    State of the art

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Super fast! This uses latest technology.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Improved Wi Fi connection for multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow instructions and worked as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is excellent I use for all electronics we have

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i liked that the modem is small, doesnt take up space

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play. Very easy right out of the box. Simple!

    I would recommend this to a friend