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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,984 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it works perfect for a house we only have one tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and fast service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast service.compatible with xfinity.good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better option than the Cable provider, better range

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wifi signal strength. Easy to set up and install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great paired with xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to setup and link all of my devices to it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speed increased 10x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    speed increased compared the default Comcast Router

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints!! Works great and easy hookup

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its working great, no issues, and price is good...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to set up and works with Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was without internet for 21 days when Frontier bought Verizon internet service and DSL wasn't working--I switched back to Time Warner and rather than rent the modem from them, I bought a combination modem/wireless (Arris Surfboard SBG6700-AC at Best Buy and my internet works and I can connect my Roku and get great reception.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this product works great fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple, easy modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works great, the setup was fast and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Huge money saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install - saved $20 a month on cable bill.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Does everything I bought it for!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    VERY GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD PRODUCT. HIGHLY RECOMMEN TPRICE IS RIGHT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as described.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Great range around small 2 story.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great, Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and have had no problems for 1 month now. It does require either a laptop or PC to configure, which everyone may not have. The only issue I had was that my 2.4 GHz wireless connection kept dropping requiring me to reboot the device. This was easily fixed by changing the frequency.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's great and works amazingly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to install, I did have question it was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great wireless router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and great range for a router/modem..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong modem.. Love the color. Very bright lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good internet router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router in 9/2017 and have used for two years now with Comcast and no issues. My router is in the living room and I have no issues accessing our wifi. Definitely, a cost-effective alternative than paying monthly to rent a router with Comcast or any other internet company.

    I would recommend this to a friend