Customer Ratings & Reviews

Well worth it. Very fast and made for the future!!

I've had my share of routers from other big brands. I've had the brand new routers and the refurbished one. We wanted to spend money for a quality router this go round so we didn't have to keep buying new ones. Well, this one does the trick. No issues with strength or spend. We read some reviews before purchase and they were right. Great router for the money. If you are not trying to spend too much on a router but want something that will do the job, this is it. BTW, we are both gamers in my household. We're in the country as well. We don't have the fastest internet provider (only because they don't service our area) but we haven't had any lags in online game play or streaming.

So glad we bought this product, I work from home frequently and our previous modem was always going out, this modem is lightening fast and always dependable. Couldn't be happier with this purchase.

Most modems/wifi routers I have had do not reach all areas of my house. This one has been amazing and has no issues with even the farthest of the rooms of my house. Definitely worth its price.

The box works well. The speed is good. The only thing that worries me is that it heats up quickly. That does not seem to affect it's performance. Set up was easy.

This router has no problem handling my smart tv, laptop, tablet, various cell phones, and PS4 all being connected at the same time. Always has a strong connection.

Excellent value for the money.Easy to hook up and within minutes I was surfing the internet.I am finally free from DSL and enjoying the benefits of cable internet and movie downloads.

Perfect router for an upgrade to an old device. I decided to replace my old unit which was recommended for light weight users. Since my install this product has been faster and more reliable.

This modem/router is great. It was very easy to install. I thought I would get hassled by Comcast when I called them to switch from their devise to my new one but it was super easy.

This combo modem/router has good range and is great improvement over what I was previously using...also like one unit instead of the separate modem and router that I was using.

I needed a new wireless router because my old one could not be updated. This one has great range and extends out alot further than my previous router. Full bars with strong signal.

I had a separate router and modem. With the all in one Arris it makes for less connecting wires. I also get more distance to the other side of the house.

For the price idk if I'd just get two separate ones modem and separate router . But if you add an extended or two really helps so idk if the actual all in one is as recommended as it suppose to be per performance after sale. Might be returning shortly.

I just made an upgrade from the prior one which lasted several years and still works good. Hope this model last long time. I am able to have multiple devices connected at the same time. Only thing I don't like is getting limited access of wi-fi.

This has been a great purchase! Easy to set up, fastest piece of electronic equipment I've purchased and completely worth the price, especially with how much I stream.

I get around 180 down when I am close to the router. Only one small issue of randomly losing connectivity once in a while for a few seconds.

I bought this modem/router combo based on overall reviews. It was easy to initially set up and get running. I have Atlantic Broadband Internet service so I just had to contact them to have it activated. Overall, this may be a great product. While connected via ethernet, it worked flawlessly. When the wifi was working it seemed fast. The distance seemed to be an issue though compared to my old set up. It only had good signal 2/3 as far as old outdated equipment. My issues stemmed from the wireless. I was having issues with Internet dropping numerous times a day. Sometimes every 5 minutes. I was on the phone with tech support at Arris 3 times total and they had me checking interference, changing channels, and different settings. None which worked. I must say that Arris phone support was great. They were very polite and there wasn't a long wait to get them. After the 3rd attempt to fix things and then having the same issues continue, I decided to return it and get a separate modem and router. Have only had the new equipment up and running for 12 hours, but already no loss of Internet and exceptional coverage. I live in a rural area with only a few other networks nearby. Shouldn't have had the issues that I had.

I purchased this knowing the risk from reading the one star ratings on the Best Buy website. It has superb speeds on the wireless-AC, as well as on B,G, and N. BUT, the issue is staying connected. I had to use an app called WiFi Analyzer to find a unused channel in my area and manually set the gateway to that channel. That seems to help since the auto switching channel feature seems to be useless. Then there's the problem of signal strength. It is extremely weak, especially for a gateway with wireless-AC technology. I believe this is a culprit in the wifi dropping ALL of the time. Overall, I'd have to say invest in something else; especially for the price.

I was looking for a cable modem to replace the one from Comcast. I was tired of paying $10 a mont to rent it. This one is easy to set up and has a great range.

It's going great running nice and efficient it's very fast and amazing at running all the devices in my home at the same time without any of them being slowed down.