Customer Ratings & Reviews
- Model:
- SBG6900-AC
- |
- SKU:
- 4601202
Customer reviews
Rating 4.4 out of 5 stars with 1483 reviews
(1,483 customer reviews)to a friend
Customers are saying
Customers enjoy the SURFboard AC1900 Dual-Band Router with DOCSIS 3.0 Cable Modem's ease of use, performance, and range. Many appreciate its simple setup and strong signal, resulting in reliable whole-home coverage. However, some users experienced connection issues. A few also noted the device's larger-than-average size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 5 out of 5 stars
Excellent purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to upgrade my old modem and wifi that was seriously outdated and had looked on line for what I thought would be a good choice to meet my needs. When I went to Best Buy, the sales person was very helpful and set me up with a dual band router modem that would meet my future needs as well. After about a month of use, I am more than satisfied with the quality and performance of the unit.
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and very reliable. Since initial setup I have not encountered any problems,
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
Easy Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation, quick setup, and fast performance! This is a great wireless router.
I would recommend this to a friend Rated 4 out of 5 stars
Works well with Comcast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great. One item of note is the brightness of the front. Needs to be placed in a room where nobody sleeps.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Powerful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yep, this is a powerful modem and router. Am happy i found it. Really feel free because now.. for the two desk computers, all things are possible in a blink of an eye... *smile* Just get some problems with the WiFi on my tablets and cell phone. But i think it must be the setup. So if the problem does not go away, i'll let Best Buy Geek service come and do a better job than i did.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Arris - Surfboard Ac1900 Dual-band
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product about a month or 2 ago and it has been working well so far. I have not had any internet connection issues ir issues with the speed. The downloads are fast and the youtube video uploads quick. I have about 4 devices on this router/modem with adding a new device soon. If i can make edits I will update my review after it
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
Easy hook up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Works great. Called spectrum and they connected with no issues
I would recommend this to a friend Rated 4 out of 5 stars
Working just fine as expected!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box, followed instructions and it's working just fine for wifi and streaming through out the house with a strong signal.
I would recommend this to a friend- Pros mentioned:Range, Speed
Rated 5 out of 5 stars
excellent reception and speed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Speed is significantly faster than anything Time Warner has to offer. Great range.
I would recommend this to a friend - Pros mentioned:Ease of use, Range
Rated 4 out of 5 stars
Nice modem does its job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick easy setup. Good range. Cost could be better.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Dual Band Cable Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. It is really great, fast and reliable. A good dual band cable modem isn't something that is super common. I was really happy with the online order process and very happy it was in stock at a local Best Buy. Ordered it,picked it up that day and they had already in customer service. Price was right too. I really was happy with this purchase and service.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it bc easy to used and faster internet and color is beautiful I love it
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Strong signal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Strong signal and great speed. Far exceeded my expectations for this modem.
I would recommend this to a friend - Pros mentioned:Setup
Rated 4 out of 5 stars
Same modem manufacturer that AT&T & Comcast use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation and directions were easy, was up in running on Comcast in a matter of minutes. Still having issues with attaching a USB drive but the modem and wifi work well. I like the interference diagnostic that you can run to see if you have any conflicts with different bands on your wifi and if so it adjusts accordingly.
I would recommend this to a friend - Pros mentioned:Performance, Setup
Rated 5 out of 5 stars
Outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product performance is simply out standing. It's setup is very simple
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Great wireless router and cable modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.increased the speed on my internet connection a lot. Easy to install.
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this with a stand alone WiFi unit to use instead of my cable company's all in one unit as theirs has lousy WiFi... works great
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the router was very easy to put together and has given me no problems or any difficulty. I would recommend this product to anyone who needs a router/modem for their home. I also took out the extended warranty since if anything does go wrong with it, I can bring it in to Best Buy and they will fix it. Best Buy always has the finest quality products.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Great! But not excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had many issues with the medicomm rental modem and such always losing the signal, so purchased this bad boy. No connection issues, but the wifi signal isn't as strong, I lose it in my garage, never had that problem before, and yes, it's in the exact same spot. All in all, a giant item that works good.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this a month and a half ago, and the setup is very easy, it is compatible with Comcast (however, you will be using your own site to manage the settings versus Comcast's), and the features are pretty easy to understand what their functions execute. It also seems to do a great job managing the several devices and users in the household.
I would recommend this to a friend





