Customer Ratings & Reviews

This was recommended by one of the employees and am glad we chose this one. Easy to set up and no problems with it at all. Best Buy employees have always been very helpful and always friendly.

I purchased this combo unit so that I did not have to rent a modem from the Internet provider (Xfinity). The price was slightly more than I wanted to pay, but I pleased with the performance. Connectivity was easy, and router capabilities are just what I wanted. Even with slower speeds from Internet provider, I can watch streaming video with multiple users. I have not experienced any lagging or buffering with Netflix. The only times there are slower streaming, 3-4 users that are all streaming video. Then it only takes a little longer to start, and once it does there are no interruptions. I would recommend this to anyone searching for a combo device.

I just switched from Frontier Fiber to Spectrum Cable Internet and it was awesome. This modem is exactly what you need for Spectrum Cable Internet. Easy installation and no problems.

I get much faster connections and this modem is capable of 5g. You get two connections to hook to instead of just one... Is good for streaming faster using the 5G

Compatible with TWC. Bought this to avoid TWC rental fees. Works. The 5 GHz band width covers greater distance than rental modem. Greatly appreciated.

Was concerned about space so bought high end combo rather than modem and router individually. Internet speed 300 MBs this modem and router are able to keep up.

Modem works great with WOW service. Can handle speeds of over 100 MBS without issue. If your home is large with lots of walls then you may need wifi extender.

I was having WI-FI issues in my apartment. After doing some research, I found this product. It was very easy to install and get set up. I have been thoroughly pleased with this purchase.

ARRIS - SURFboard AC1900 Dual-Band Router with DOCSIS 3.0 Cable Modem - works excellent I can play music, watch movies and play vidoeo game online at the same time with no problem.

Bought this for my Mom's house when I switched her to streaming. She uses 4 devices plus 2 Apple TV's and everything works great! Will be buying this for myself when it's time to replace.

What a great modem. I can now run at 5 & 2.4 Mhz simultaneously and can handle both IPv4 and IPv6 internet protocols which gives me the flexibility I needed for different equipment I own.

Had to get little help with the set up but wasn't all that complicated after seeing how it was done. Works great, able to get signal in every room upstairs and downstairs. So far so good!

Bought this for my parents after their router went out and realized their modem was as old as the internet. It has worked great for them and being both a router and modem is great too!

purchased this router on the suggestions of my local cable company and salemans help easy to install-works like a charm and with great coverage in the entire house- highly reccomended

Previously had some 'deadspots' in the house ... no more problems with this router. Plus it stays up ... one more problem solved. This really seems to be doing an excellent job all-around.

I was tired of paying equipment fees ( Cable ) and did some some work of what would be the best modem for the job .... so far it hasn't let me down does the job and then some .

Cox messed up my order, I rushed to Best Buy to get a modem router and the associate recomended this model. A month in no complaints! Run multiple devices including Arlo Pro on it.

I bought this product to replace my Comcast modem so I could stop paying the monthly leasing fee . I'm really happy with it . It's a great buy .

I don't know much about routers but this one does what I need it to and efficiently. I have the medium size bandwidth and this is an over preforming device so I never have any issues.

This product is great. It's much better than cable modem shipped from comcast. It was able to reach all areas of my 1800 sq ft home multi story.