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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1483 reviews

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89%
would recommend
to a friend

Customers are saying

Customers enjoy the SURFboard AC1900 Dual-Band Router with DOCSIS 3.0 Cable Modem's ease of use, performance, and range. Many appreciate its simple setup and strong signal, resulting in reliable whole-home coverage. However, some users experienced connection issues. A few also noted the device's larger-than-average size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,483 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, it works perfectly and smoothly. I have not had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for many devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is great to supply the internet throughout the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Modem/Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wifi and never any problems, seldom have to reboot.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Router reach every part of my house. It had plenty of power.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Best wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wifi ever goes all around the house even outside of the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Helpline aided answering a few questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Comcast customer and this was an easy setup that did not require phone contact with Comcast. It was a replacement for a Motorola brand Surfboard that died after storm-related power outage. I was pleased with that product and have had no complaints with this one. It has wirelessly connected to many products in my house with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Minor issues but nothing to fret over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought this new modem/router as it had 2 usb ports which I thought would come in handy. My other modem/router also an Arris was only 2 years old and still worked fine it just had no usb ports. Ive had a few disconnects from some of my devices but its rare and no big deal. This is a good modem/router IMO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works well puts out a very good signal nice design

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as Recommended by the salesman to meet our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable router and very good speed. Definitely worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HDM for a start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my own opinion,the Samsung TV and the Router are great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use, nice all in one solution for home use

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problems setting up router and have had no problems

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very fast even with multiple devices in use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great buy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its the best bang for you buck, easy set up...not one issue at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good pc for more advanced user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product was brought home and connected to the power connected to the screen keyboard connected and mouse connected then the speakers connected.. Then turned on and the automatic install of windows 10 began and in about 15 minutes the pc was up and running and the learning of win 10 had begun

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good to price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great! I would recommend to all Time Warner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Modem and Router, for the Combo Device this is the Best

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does exactly what reviews said it would

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch as expected. Performs as good as reviews,said it should.

    I would recommend this to a friend