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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1483 reviews

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89%
would recommend
to a friend

Customers are saying

Customers enjoy the SURFboard AC1900 Dual-Band Router with DOCSIS 3.0 Cable Modem's ease of use, performance, and range. Many appreciate its simple setup and strong signal, resulting in reliable whole-home coverage. However, some users experienced connection issues. A few also noted the device's larger-than-average size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,483 reviews
  • Rated 5 out of 5 stars

    Fixed my connectivity problem, better than Netgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and installed the netgear, had to exchange it for the Arris, which worked great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it a powerful router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wi fi is strong throughout the house since I hooked this up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great docsis cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great docsis modem wished the modem was a bit smaller in size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than rental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay for rental when this does it all. Save big time by buying your own modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router is the best we have ever used. WI-FI is stronger all over our house. Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product if your entire home runs on wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router and modem is a good for network, compatible with most network services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price- thanks to Best Buy employee steering to me this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good no problems or issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with no problems or issues. Working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for what are use it for it works well with other components of my TB

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router handles 6 devices plus security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff,,.,................................ ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate these reviews mandatory character minimum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Works with Charter in Ma. Nice to have AC for iPhone,iPads, and iMacs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This has improved our internet reception.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device allows us to access the internet on multiple devices simultaneously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router speed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product helped us use more internet tools.!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem and router in one unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with help from internet provider for activation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Router to go with TWC . So far works great! Covers the entire house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected perfect to Time Warner and has a strong wifi signal for my whole house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this set you today. Can already tell a difference in my connection time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product helped us to speed up our wifi & get rid of our monthly charge.

    I would recommend this to a friend