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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1483 reviews

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89%
would recommend
to a friend

Customers are saying

Customers enjoy the SURFboard AC1900 Dual-Band Router with DOCSIS 3.0 Cable Modem's ease of use, performance, and range. Many appreciate its simple setup and strong signal, resulting in reliable whole-home coverage. However, some users experienced connection issues. A few also noted the device's larger-than-average size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,483 reviews
  • Rated 4 out of 5 stars

    MEETS MY NEEDS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DID'NT NEED IT AFTER ALL. CABLE SYSTEM DID NOT SUPPORT

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome wireless router & modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product, but it is not up to the expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much better than the xfinity modems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this modem. Definitely worth the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak on the wifi side so it needs wifi extender units

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have had no problems with this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the router/modem and I have used it with good rewards so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with device so far would recommend to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient and does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All about the dual modem! If you are looking for the best of the best here it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat Modern rental fees!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gets by the modem rental fees that time warner charges. Great for cord cutters

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product work perfectly thank you for your assistance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/ router combination is fast and works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with this product. It was totally worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and has been doing its job just fine. I'm a very satisfied customer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a stronger router to service all our wi-fi needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. Helped with dropped service. Hasn't happened since changed out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this router for a great price and works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and when I called tech support they spoke clear English and nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Beats paying monthly charge 2 provider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router and modem in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a router and modem in one unit has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris has been just right for my household and all of my family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good wi-fi and router for the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product...for the average household with lots of web surfing needs.

    I would recommend this to a friend