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Customer reviews

Rating 4.2 out of 5 stars with 4238 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value the SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem for its ease of use, reliable performance, and straightforward setup. Many appreciate its reasonable price and compact size, along with its compatibility with various cable providers. Positive feedback also highlights the modem's functionality and decent range. While some users noted that the signal strength could be improved, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 4,238 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Perfect Wireless Router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned Motorola cable modems in the past with good results so I didn't hesitate when buying this wireless router. Its easy to setup with minimal effort needed. Great results thus far!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once set up this modem have been fairly reliable in my business. I believe most of my issue with this modem stems from Comcasts system. I use a Motorola surfboard at home with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it work well in my house. the overall performance are good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    this product did NOT work well for my internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was informed, after the fact (after I had purchased and bought it) that a "combo" product (a combined router and modem) does not tend to work as well as the two, separate, individual products. This person was right. But it was TOO late to me. And Best Buy did NOT tell me that there is only a 15-day window to return a product (versus the standard 30 days), so now I cannot even get a refund for the product, which makes matters WORSE. I will not be buying anything else from online Best Buy and the customer service CHAT person online certainly led me astray about this product. Even worse, my credit card was charged a shipping fee when I was told this was free!!!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Worked great right out of the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great right out of the box. Just plugged in and worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Works well for what I do. Great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Fair price. Easy installation. No problems as of yet

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must but for speed at a decent price. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was easy to set up and seems to be 2orking great, overall much less money then renting one from the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great combo device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device because it combines the modem and the router in one device, less connections to worry about, takes up less space, I am very pleased with the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be working fine. We just set it up. And it was easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of routers on the market this was easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No setup hardly at all....just plug in the cables and you are good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Operates as indicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit to replace a rental box. It was on sale so that was a nice perk. Its saving me $$ in the long run. so far it is works well. easy to set up as well

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great little modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought he wrong modem but this one is great! I'm using it for Comcast and have had no issues since starting. Pay the $$ upfront and get rid of the rental fee!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and worked straight out of the box with Xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Seems great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a month or two now and it seems to be doing what it's supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a router and modem for my new apartment. I got this combo modem and it has worked well. Wifi spreads throughout my apartment and our xbox's and other wifi devices connect well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does a good job, you get two in one wireless router and modem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works; we have internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have weekly issues with getting kicked off the internet and I don't know if it is the service provider or the router. I have always been able to get internet if I use the ethernet cord but sometimes the wireless connection has failed. Again, it might not be the router at all; maybe it is comcast?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola Suffboad Extreme SBG6580,the only bad about this Modem is the wifi range is not strong enough..

    I would recommend this to a friend