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Customer reviews

Rating 4.2 out of 5 stars with 4238 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem for its ease of use, reliable performance, and straightforward setup. Many appreciate its reasonable price and compact size, along with its compatibility with various cable providers. Positive feedback also highlights the modem's functionality and decent range. While some users noted that the signal strength could be improved, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 4,238 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Decent Product, Decent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A- or B+ product overall. Looks good easy to set-up and get started

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem and router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good router and modem for cable, very fast wireless. Have 4 things plugged into it and 5 divorces running all the time via wireless. Never and issue and easy to add devices.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Very easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and worked the first time we plugged it in.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great alternative to cable co. Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem/router so I did not have to rent one from my cable company. It works just as good as the one they gave me when I first started service.

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 4 out of 5 stars

    IT IS A GOOD MODEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS MODEM ITS GOOD BUT HAVE A SHORT SIGNAL . HAVE A GRATE DAY...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Modem for A Beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Decent If Your into that sort of thing? Wouldn't recommend if you need the internet frequently.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    decent for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the price but wifi isnt that strong .. but works

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a modem provided by the cable company and was only running at 20-25 mb, this unit has me at a full 50 mb. Plus it lowered my cable bill as I am not renting theirs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as advertsed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, set up is fairly quick and painless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up, and been using it about a month without issues

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 3 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lan line seems to be no issue. WiFi even with one device connected seems to constantly drop signal. Have tried with several different devices. Overall not too bad since I really don't use the built in WiFi router too often.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Simple, Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to hook up. Has been reliable thus far. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    awesome 3 in one device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the device has worked as advertised, I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and was easy to setup for a non-techie.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very Disappointing.... My ISP speed is 50 mbps, when I installed the unit my tested wireless speed was at 30+ mbps. After 6 weeks of use the wireless download speed would not get above 1 .mbps while using the ethernet cable I would get speeds of over 56 mbps. I called Arris to work with them to identify and fix the issue, It was determined that the unit was defective. Arris wanted me to pay the freight to return the item to them then once they got it they would send me a replacement….. option 2 was to pay them $9 to send me the replacement then once I received it I would have to pay the postage cost to return the defective one…….. Where is the customer service… I talked to the supervisor and was told I should keep a backup to avoid any disruption…….

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the modem that my cable company gave me. I was having to reset it almost every day. This one has not had to be reset. This is easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    nice all in one unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself a few bucks a months by buying this unit. Stop paying fees for the Internet provider rentals. This is a bonus with the N router its fast enough for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Easy to install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be able too plug into phone, without spliter, I had to have the Tech, come back out to install a spliter. It is through your internet service provider, so provide the Tech, when he comes out, and with the yga adapter, to connect the old flat t.v., screen too the computer/t.v.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    AWESOME MODEM/ROUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this device is awesome, also it saves you the $10 monthly modem fee that Comcast charges you if you were to rent it with them, which is a plus++

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our original modem went out and we were able to stop by and put this one back in the house right away. It was a great fill in and we've kept it for daily use.

    I would recommend this to a friend