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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 4238 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value the SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem for its ease of use, reliable performance, and straightforward setup. Many appreciate its reasonable price and compact size, along with its compatibility with various cable providers. Positive feedback also highlights the modem's functionality and decent range. While some users noted that the signal strength could be improved, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 4,238 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Loving My new modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device to quit paying rent to my cable provider. After the initial setup, wich involved two calls to xfinity, I got the unit up and running. It has worked properly ever since, and I couldn't be more please with the performance. Only draw back is a long default password, which is a pain to enter on all wife devices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent choice if you're looking to get high speed internet at home and don't want to pay a "rental fee" from your internet provider to use their equipment. The only problem I encountered is my internet is through Mediacom and I have been unable to get the wireless to work because of an issue on their end. I have had this for a month and a half and have never had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    Good all in one wifi gateway modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and easy to setup. Great Wifi signal, covers all areas for my small apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super fast modem & router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a very high-speed internet connection (upgraded FIOS, something like that) and don't have a separate router, then this modem is for you. Very easy to set up and install. If you have a switch/hub for a variety of devices (like a wired home/small office) this modem/router would also be perfect. I have it connected to a switch, ultimately serving 10 connection points. Works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Modem/Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and get running. I had bought one for myself a while back, then a friend needed one, so I got another for him. Good coverage and speed for my apt. Never loses connection. Have not any problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great modem & router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and set up. Has performed well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install and will save me the money I was paying to my cable company

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It is a nice modem with a built in router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router took quite awhile for my internet to connect my phone when I came home. I couldn't see paying Comcast $10.00 a month to rent a modem when I could buy a modem with a built in router at a good price. My phone now connects to the internet instantly with this modem/router. I am very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously replaced my rented Comcast modem with a Netgear 450. After repeated service calls to the Netgear customer service I then purchased the Motorola Surfboard and it has worked flawlessly. Netgear repeated offered to "fix" their modem remotely for fees ranging from $39.99 for one-time to $179.99 for 2 years. Would not honor warranty but Best Buy did so I'm a Best buy customer for life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Very good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi I buy this router to remplace with to rent modem or my provider device I call my provider and the pût in online very esay I install very fast it with all my devices It is very quick internet The set up is very fast The modem os beautiful and it works now very well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great modem and router combination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem and router combination is great; it is easy to use and works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage ans speed, only compliant is I had to call them to get the password so I could set my one name and password. Common problem, you'd think they would fix this before shipping, oh well. Still very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall modem/router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the router for only a couple of weeks so far and in that time have been pleased. The range of coverage is good but not as strong as my old Belkin. Overall I think it's a good product that won't disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy set up. Trouble free operation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No glitches installing. Very clear conscience instructions. works great. Very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cable Man Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After paying $10 a month for years to rent a cable modem and attaching my own WiFi unit I bought this unit. Why? The cable repair guy said that the rental unit was past it's intended life and I could do much better by buying this unit. Our download Wifi speeds increased 2X with the new modem/wifi combo unit. Super easy to install and initiate a secure password. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Used for xfinity Internet Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my internet connection with xFinity faster. Easy to install. Have to call xfinity to activate with service. Cheaper than paying $8-$10 a month for their modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem i purchased was a motorola and i feel that it works very well with my xfinity internet service. It was only like $80 and im very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, but insufficient documentation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon opening the box one of the first things I noticed was that there was only a quick start guide, no complete documentation for setting things up. There was nothing telling me how i could get the product manual, but having had a previous Motarola Surfboard modem I was able to find the manual on the web site. Getting started was simple enough, but when I opened the interface on my browser it looked nothing like the picture in the manual. Once i figured enough out I had the modem up and running, except when I tried to use two different tablets with the Wifi. It took three calls to teck support, and even then it was only with some trial and error myself that I was able to get things straightened out and now everything works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    Great combination router modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was moderately priced and compatible with time warner internet. I was glad that I could buy this product instead of paying rental fees for a lesser quality product. Staff was helpful with information about the product. Installation was easy and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    fine wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good as expected, cable and strong wifi. Fast and reliable so far, good product.

    I would recommend this to a friend
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