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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4238 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value the SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem for its ease of use, reliable performance, and straightforward setup. Many appreciate its reasonable price and compact size, along with its compatibility with various cable providers. Positive feedback also highlights the modem's functionality and decent range. While some users noted that the signal strength could be improved, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 4,238 reviews
  • Rated 5 out of 5 stars

    cheaper than paying time warner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to switch to time warner bundle w/ phone, cable and internet as separate bills from different companies got too expensive. Other family members have this and recommended due to rental price from time warner is expensive, pays for itself.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return it because it wasn't working well after 2 weeks. In order for me to have internet i had to turn it on and off literally 10 times a day.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola - SURFboard eXtreme DOCSIS 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works wonderfully. It was easy to install and set up but the price is a little high. If you are buying for an apt then this is the product for you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that I am not totally impressed with this product. I bought it for my apartment (which is not very large) and have serious connection issues whereas I did not have such issues with my past modem/router which was in place with the same ISP and in the same apartment. It has limited range and not the greatest signal throughout the apartment.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the product. It provides solid Internet service and saves me a monthly fee from my provider. It will pay for itself in a year.

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 3 out of 5 stars

    The unit router is not that strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit does not have good signal for small office. old unit with separate modem and router much stronger signal

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Modem/Router Combination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem/Router combination was recommended by my cable service provider. It meets my requirements and works for my level of bandwidth use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for home internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to use specially for home internet to save you the router rent .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Great. Just not for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great internet speed and wifi but I work from home and my vpn client was terrible when connected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router & wi fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended by my cable provider to get rid of my monthly fee,have had it hooked up for week. I am able to get wifi thru out the house.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this modem to use with TimeWarner Cable internet. Less than a month after purchasing this modem it randomly started dropping all Internet connection throughout the day. After having the TimeWarner tech check my connection for 2 weeks I finally purchased a NetGear modem and now I have no issues.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 3 out of 5 stars

    Good modem for small area.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is suppose to do but in my 3000 square foot home, some of the rooms have a very weak signal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit because got tired of Paying rental fee to Comcast unit works o.k. But unable to update software other than that works

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for wireless streaming works wonderfully. I have saved tremendously on my phone bill by using wifi haven't had ANY problems since purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid router/modem combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid router/modem combo. IF put in a poorly ventilated area and in a corner it will overheat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    strong connection just doesnt have a very large range, works great upstairs where it's lokacted but it gets a little iffy downstairs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great as far as a router goes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for what I needed it to do with Time Warner. 4 stars for good service not five because it has so few Ethernet ports.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement for Time Warner issued modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is is replacement modem for the one issued through Time Warner Cable. It is the same make and model as that issued through Time Warner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We experienced some glitches in our service. I bought this product and now no glitches. The only problem is the wifi no longer reaches entire house.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is good. I like that it is easy to change the wifi name and password. That part was great. The price is a little high. But then it just doesn't distribute a wifi signal well. In one room you'll get a strong signal and then in the next you get a very slow signal, but scoot over on the couch and now it is strong again. Very frustrating.

    No, I would not recommend this to a friend