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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4238 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value the SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem for its ease of use, reliable performance, and straightforward setup. Many appreciate its reasonable price and compact size, along with its compatibility with various cable providers. Positive feedback also highlights the modem's functionality and decent range. While some users noted that the signal strength could be improved, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 4,238 reviews
  • Rated 5 out of 5 stars

    Upgraded from dinosaur equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been using OLD SKOOL modem and router.....decided to break down and get something in this decade.....read lots of reviews and felt 95 % sure this is the best bang for your buck......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this device would provide more speed. I have not noticed a faster connection. I wish Midco would get their act together.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No issues so far but too expensive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints about the machine so far but it was so expensive compared to your average DSL boxes. The only reason why I bought it was that it was the only box with coaxial cable connection and build-in wifi, the thanks go to TWC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This wireless/cable internet modem works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After weeks of struggling with my previous internet provider and equipment this equipment in conjunction with Comcast cable worked perfectly. The Motorola support was wonderful. We had a little issue with my older PC but they helped me change settings and now everything works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    modem meets the need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked as the represented by the store personnel. He was helpful and I could not have found the right product without him

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    its nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very good as compared to the price and we have already recommended it to our freinds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue was the set up. Directions said to go to website if I had Comcast before contacting them. Wrong. Had to call Comcast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and have had no problems so far. When I first set it up, the password to access the router was printed wrong in the manual

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    performs well, easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty much the same as summary...instructions clear, easy to install and am happy with performance.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not getting good Internet with my new wireless cable modem. I always loose my connections.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Slow start but no problems since!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at the suggestion of my computer literate brother. It hasn't given me any problems so far and I use it for my wireless laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the device on the local cable company network easily. I have one PC hardwired to the modem and I use one laptop wirelessly. The modem works well. I have had to reboot it twice since I installed it but I suspect the problem was with the cable company and not the modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for vacation home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had very little problem with this item, didn't know you had to reset in a couple of week time, but worked fine for what i needed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Great for basic use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up needing to upgrade for my uses, but served well in the beginning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    motorola product is okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product isnt great but good. The instructions are more complicated than what it is. The internet speed isnt that fast but is average.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great. For all of my wifi. Very happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had old modem and router that always failed. Now I have acquired a lot more wireless products in my home needed upgrade my stepfather recommended that model so I trusted his opinion and turned out to be perfect for what I needed. And shopping at best buy is always quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BETS PAYING CABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my points to purchase this router as I got tired of paying the cable company $11 per month to rent. One Time Purchased saved me thus far a couple of hundred dollars. Everyone that has internet through a cable company needs to purchase this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great moden

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great moden and Service at the estore. I recommend this moden to anyone who has cox cable. It so 2 in one, no need to get an extra wireless since it is incorporated. The store guy helped me and he knew what I was looking for as soon as I explained what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Connectivity and Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it at a good deal on Thanksgiving Sale and I have no regrets as Arris Surfboard Extreme has been so amazing on connectivity and experience. I have a few devices and it perfectly works well with all of them and I can do a lot of stuff online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I wouldn't have to rent modem from Time Warner Cable. Works like a charm so far.

    I would recommend this to a friend