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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4238 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem for its ease of use, reliable performance, and straightforward setup. Many appreciate its reasonable price and compact size, along with its compatibility with various cable providers. Positive feedback also highlights the modem's functionality and decent range. While some users noted that the signal strength could be improved, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 4,238 reviews
  • Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    New Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem doesn't work well, constantly dropping the WiFi signal. Haven't found a solution yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciate having my own cable surfboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure what to put down since I have already said the last one I had has lasted for years and I only wanted a new one with wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast seemless once installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first one would not install. even with the Comcast tech with me. returned to best buy, explained reason, was given no hassle and had the replacement, that one installed first try no problems. happy with product,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice combination of modem and router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a nice modem and delivers stable connection. Hopefully a new model is coming soon and offers real dual band wifi connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All in one unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to anyone looking for a high quality modem and wireless internet device.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Great for single band router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is fast and simple to set up. Only problem with it is that it does not broadcast both signals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem and router combo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with this, so far it has been fast for me. It is nice to have one gadget that combines both the modem and router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replaced wireless router and cable modem in one pr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, no issues. Good range with multiple wifi products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Wireless-N Cable Modem and Gigabit Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great and reliable connection and fast, very to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to eliminate a rental equipment fee from my internet provider. It work just as good if not better then the rental and it will pay for itself in one year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install, less clutter than 2 boxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall product. Much less cluttered than a separate modem and wireless connection. A smaller size would add to its desirability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great speed. Nice that it is a 'small' box that takes up little space

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not provide great wireless coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good idea to provide the modem and router into a single device. Not so many different devices sitting around and less electrical outlets needed, but this router does not provide good wireless coverage throughout my home. There are several spots without wireless coverage.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Serves well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well although a bit expensive I think compared to the other routers. But I didn't have any problem since I bought it.

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 3 out of 5 stars

    Okay for small house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for a small house. Signal not always strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the price, this thing is great. It has a very strong signal. It can reach all of my wireless devices, as well as my roommates. Some of the reviews were a bit critical, but so far, it has worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comcast approved! Excellent product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a modem that safely works with Comcast, look no further! The buck stops here! This little box is super powerful. No matter where we're located in or outside the house, we have full use of our wifi! We highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting sick of renting a cable modem from the cable service, I got great advice from a Best Buy person and do think I made a wise choice. No problems as yet and I really like this model. I think it is a good value instead of renting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new modem to replace the one I was paying monthly for. Works good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish Best Buy had more options for cable modem/wifi combinations. This one gets the job done, but the range is not great.

    I would recommend this to a friend