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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4238 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value the SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem for its ease of use, reliable performance, and straightforward setup. Many appreciate its reasonable price and compact size, along with its compatibility with various cable providers. Positive feedback also highlights the modem's functionality and decent range. While some users noted that the signal strength could be improved, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 4,238 reviews
  • Rated 5 out of 5 stars

    Functions great, self installed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they matched the price with amazon so I definetly got the best available deal! I've got the store warranty deal which is good for 2 years, for a few extra dollars. I have self installed the router, it works just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modern to have " Save on monthly cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great review to know about before purchase finding moten does work just as well as Comcast moten .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not capable to go with infinity/Comcast although it said so on box. Ended it up returning after countless calls with Motorola and infinity to get it working. Neither one could figure out the problem.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for small houses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem/router combination for less than $150 was a great choice, but the range could definitely be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plugged it in and it works!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turns out that modems and routers have advanced since 2004.... I have been using the same one for a while - in fact it was 2 different pieces. One modem and one wireless router. I like new stuff and it's a bonus when it is easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only problem they could put better installation instructions my cable company was great and we got it installed and it's perfect for my needs and it's great not to have to spend $15 dollars a month renting equipment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome router plus modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the product for 3 months now, I recommend it for you for home use awesome output and very fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Wireless Router/Modem Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this in our living room and it provides strong wifi signal throughout and into every room.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting this product if you need a router that will be used for connecting a lot of devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Cox high speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because Cox required a Docsis 3.0 modem in order to ensure stable connection. Got this one due to decent price compared to others and recommended from a friend. It works great and has a decent WiFi range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in order to get internet in my home. It works so far and well with what I have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far, So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues setting up the new system. Have been using this item for a few weeks now - Working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm no expert, so I can't speak to the technical aspects of this, but it does just what I need a modem/router to do: work. My connection seems strong at all times, set up was quick and easy, and no problems using it with Comcast.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it and went with Comcast modem as I was getting very less speed and frequent disconnections.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Glitchy!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had three different Motorola Surfboard modems in the past, and they've all been great -- thought I'd take the risk with this one and get the modem/wifi router 2-in-1 -- big mistake -- Motorola is great with cable modems, but no so much in wifi or routing/LAN admin -- After calling my ISP to provision the modem, I went to access the web console to configure, and changed its default local IP to the subnet I prefer -- it tool 5 mins before it applied (in the meantime, I'm calling my ISP thinking the provisioning was unsuccessful) -- finally took, and I could access -- ok -- configured wifi -- successfully connected all my devices in the house -- wifi glitched out after an hour -- had to reset the device (which resets the modem every time since it's a 2-in-1) -- ok -- Next, DHCP table would not show all my devices, even though all were connected -- ok glitchy -- proceeded to create 2 DHCP reservations -- 10 mins later, the 2 reservations I created disappeared from the config!! Called Motorola about this, and they said yeah it should not be doing that -- could have been a faulty device, but then read some bad reviews on this device on amazon -- sorry Motorola, I still love your cable modems, but will steer clear of your 2-in-1 devices!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Had to return it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this item is usually rated pretty good, but I had to return mine as it was a defective until.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not knowledgeable enough to give opinion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a tech type person so I was glad Astound installed for me. Can't notice any difference in speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router is a good product, I just feel there's better value out there than this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty easy to setup, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You only need to plug it to the cable outlet and call ComCast and service will be running in 5 minutes. No problems so far, It has powerful wifi signal. I recommend friends to buy it instead of having the separate modem+ router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this because of the sales person in the store suggested it. He new that it worked well with the provider that I had chose. I thought it was over priced but it worked well out of the box. No complaints

    I would recommend this to a friend