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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 4238 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value the SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem for its ease of use, reliable performance, and straightforward setup. Many appreciate its reasonable price and compact size, along with its compatibility with various cable providers. Positive feedback also highlights the modem's functionality and decent range. While some users noted that the signal strength could be improved, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 4,238 reviews
  • Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not so Easy to set up not so much help Motorola (but for $$$$$$ they will help), but for the Value for Price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, all-in-one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my router was going bad and my ISP was charging monthly for a modern rental. All-in-one is great because it is one less item in my entertainment center, gives me more room, less wires and a freed up outlet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Simple router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vary easy to setup and a simple basic router for home use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem/Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT is working great and has stopped the problems I was getting with the internet dropping out. Geek squad installed it in less than 30 minutes and re-networked the whole house. Pleased with purchase and would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re: Lenovo has really won me over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of Lenovo's laptops until I bought a Ideapad Yoga last year. This year I needed to add another laptop and found the best price on a Lenovo Yoga 2 13.3. I really like the Yoga's versatility and touch screen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wifi is terrible! Keeps losing connection...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...and have to unplug and plug in modem/router. I have researched online and many others have this problem. I have called Arris twice. They have had me make changes and nothing worked. I wish I would have purchased just the modem and they bought a better separate wifi router.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been working fine with no problems. Have not lost connection since connected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for computer and T,V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good for television and laptop.It may be the cable company that causes it to lag sometimes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure what to think yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if it's my internet service or this modem, but I haven't been too impressed with what is supposed to be high speed internet, and connections throughout my house can be a little hit and miss. I can't recommend this yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect wireless modem and router for my internet provider. The guy at the store told me exactly what to get and not I have cheap month to month internet service and my service never fades out

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WIFI never connects due to "poor internet connection" I have Comcast 100 mb internet so if that's poor I want to know what good is, even hardwired there's lag spikes while gaming and streaming. I went back to my 5 year old modem and 30 dollar router which works much better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Documentation written badly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Documentation written badly. refers to things that do not exist or are actually called something else.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is great for hat it's suppose to do. Great for apartments and all the gadgets therein.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router works as expected. The sired us good and it's reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage throughout the house. Just brought a second one for daughter's new condo.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good modem/wifi router for TW replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but could not get decent coverage upstairs. Had to also put in a range extender upstairs. Luckily I had an extra one at work so no more $$ out of pocket. I think the lack of coverage upstairs is due to the construction of my house...(who knows but the extender fixed that)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Modem, wifi so-so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for an all in one unit but wifi is only ok when it come to reception strength. Would recommend to small apartments or small homes with direct sight of router. Or you could just bridge connection to external wireless router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the modem easy to set up . only complaint is not being able to change the password.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hardcore internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this modem. I had to replace a Surfboard so this was the logical choice. I stream lots of video and have many internet connected devices and it keeps up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Itcs doing the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not extremely tech savvy, but I have a consistent and strong internet connection, so I'm happy.

    I would recommend this to a friend